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Hi, When try to select Agent status report and Detailed call reports in Administration Tool getting below message. "No Authorization, could not sign on" Where this need to be checked in IPOCC 9.1.7?

Hi all, I've reinstalled the voicemail service without any issues now. Steps: 1. Uninstall Primary (service in updates tab) 2. Uninstall Voicemail service 3. Don't clear the cache if not having both rpm files. 4. Then install voicemail service 5. Install Primary service 6. Start the...

Hi, I'm testing in my labsetup, when dialing to voicemail mail by *17 nothing is playing, but call connected with voicemail and channels used. Hope you guys know how to reinstall the service, please comment.

Hi, Got this error when tried to uninstall voicemail service from the updates tab of primary server, IPO SE 10.0.100. "error:Failed dependencies : vmpro is needed by (installed) Primary-10.0.100-53.el6.monarch" How do I go further to reinstall? Thanks Iramipo

For You too..[bdaycandle]

Hi All, What is the exact meaning of URQ_Reason 3, which i got with some of my ipphones. Some sites mentioned "security denial" is it right?

Hi Guys, The subjected issue with the IPOffice 8.1 500v2 system. There are two different PRI service providers PRI 1: Clock: Network PRI 2: Clock: Fall back When we make calls through any of the PRI, the call shows "External" and call timer is not running. When interchanging the call source...

I do suggest to check what Okkie26 said.. Check the SIP Remote extension option enabled.

hi janni78, 100+ phones are there.. and they have 1_350B FW.

Hi amriddle01, Actually the LAN is with Cisco 45XX PoE switch. Not sure what configuration is at the switch. Any cisco experts please revert on the same..

Hi , Facing an issue with all 16XX phones in the system IPO 9.1.7 as they are rebooting frequently with the "Resetting on URQ" display message. below is the message from monitor.. H323Evt: GK: Unregister endpoint lab1_579f728d294961ef for extension 9502 reason 3 urq_reason 3 CMExtnEvt...

Hi Team, I am installing Mac softphone and logged in, but the same time my IPPhone logged out automatically. Is there any setting need to be enabled? because the same way it is working with Windows Communication & Softphone. System IPO9.1 SP 7. Urgently help required.!! thanks ipo

Hi all, We have a Grandstream 16xx phone registered with IPOffice, it shows the idle screen as "Grandstream" instead of the SIP Account name. Any possibilities to change the same?

Can anybody help?

Hi all, We are facing line_lock issue with some extensions which are in the list of "block_list -lim 1", actually those numbers are not working for 3-5mins then started works fine. Getting this issue with elu29 & elu34 cards extensions only. Any thing missed out in the config? pls help me out...

Hi All, we have MiVoice 6.0 sp2 server with a standby(1+1), using classic LSU-E and IPLUs. During normal(Primary up) operation IPLU works fine, during failover(Standby up) IPLUs are not getting sync with server. Both servers are network bonded. Any help? Thanks iramipo

Hi All, I am getting frequent reboot of IPO primary server with below alarm, S-Edition Primary 9.0.3.16 build 2 <Segmentation violation> CRIT RAISED addr=00000000 d=-2 pc=00000000 00000000 00000000 00000000 00000000 35da23a3 No idea bcz, the secondary server running fine with same build. Any...

Hi all, i'm unable to upload image file (jpg/png/bmp) in Tadiran T48G phone. Getting "HTTP 500 Internal server error". Any solution? Thanks iramipo

Thanks Norbert[thumbsup2]

Hi all, How this N+1 cluster configuration to be done for Mivoice 6.0. I got a news that there's no ICT Tool in mivoice 6. Not found any relevant config info on library. Could you please help me out with this. Thanks Iramipo