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That's interesting because it is working in V2R6. Mind you stuff being broken in new versions is pretty much par for the course with Unify.

It will be the format of the number in the list, you will just need to try various options. Try blocking your own mobile, you may need area code or possibly country code. Pretty sure it needs to match what is being received from your carrier. You could also do a packet capture under maintenance...

Hi, Turn No 1 off, this is write protect. Once you have the correct country code set and rebooted, you also need to turn off No 4 so the database is saved when the power is removed or it will default on power up. No 3 determines whether an ip phone can log on by itself or whether it needs to...

Hi, How are the dip switches set on the front?

Hi, Try adding the proxy address to the end of the registration number in the sip programming so it has xxxxxxxx@mothership..... C64

There is no auto backup, just manual. If you haven't found it, it's under Upgrade and Provisioning at the bottom.

Unless you can find a S/Hand board that the battery is OK on, but given they are all the same age it is likely to happen again. The battery is used to hold the customer programming, so once it goes flat it is only the power supply holding the programing.

Hi, It is the onboard battery on the cpu card. It will be flat. They are not a rechargeable battery, they start life charged and slowly lose charge. It is a fairly easy fix if you are handy with a soldering iron. The replacement is a 1/2 AA 3.6v battery. C64

Only with E-LG systems. They don't use sip as their protocol.

You are getting no rtp or response back from 151.2.143.2 so the system is dropping the call. Check ALG is disabled in your firewall and that there is no restriction between 151.2.143.2 and the system. You would also need to look at the headers in the packets to see what ip is being sent, the...

Hi, Have you set them up in the dect settings? Each has to have the same node id but different slc-no. Each card also has to have a call number as my understanding is it uses that to direct the call between the cards. C64

Try changing the minimum level of tls in the browser. I had an issue with an Openstage 40 that the browser wouldn't display but when I dropped the tls version it worked. In Firefox, enter about:config in the address bar and accept the warning. Search for tls and find the line that says...

hi, The fixed table entry in 133 needs to reference the main pilot for the sip trunk. You could also try changing the From/Contact ID to SYS ATD. Are you sure the carrier will accept 'A party passthrough'. It may be that you are now passing it through and they are rejecting it. What error...

Hi, From a working system, C64

Hi, Via WBM,If you go to Expert Mode, Maintenance, Traces, Call Monitoring, you can specify a channel and press start to capture for incoming calls. Once you do a test, press stop, then you can view the data on the next tab or using the load via http tab you can download it. This is also...

Are you using the Lan port to connect from the X5? I have had this before and the issue was the OSB is putting it's wan address in the sdp data in the setup packet. The other end then sends the rtp to the wrong place. The cure I found was to set stun to fixed ip with the lan address in the sip...

Can you supply a bit more info, What type of system is it? what do the phones show on the screen?

Yes, you can do that but it is system wide and done in the system. Under Expert mode, Basic settings, System, Flexible menu you can remove options from the service menu. They can still dial the codes if they know them or you can remove them via the service codes option.

What happens if you download the file then right click and select 'open with' and select wireshark. You may need to browse for it. Once the association is done it should work everytime after that. Where are you located?

You will find tcp dump under expert mode, maintenance,traces. This will open a new window, click on tcp dump, start and accept all interfaces. Do your test and then click stop. A blue url will appear with the trace file, you will need wireshark to read the trace data. It creates up to 5 files of...