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Thanks for your reply Sir I was on site and didn't have access to my programs and as hoping on getting some quick answers. Got back to the office, accessed my Programs ad got it figured out.First Time I had to implement the program and was confused because I couldn't program the keys with the...

Reaching out as to how to program the Feature *520- on the keys. Already went through the feature settings and adjusted to what I believe I needed to do for how I want it to work. o the phone sharing the line need to have the Line (DID) in question,apearring and ringing or just on the programmed...

Could anyone let me know if there has been anyone with any success making ACD work with Windows 7 or 8? Any information would truly be appreciated. Thank you

What is the latest software (xp,7,8) that anyone has had success with.Has anyone found success with making it work with windows 7 or 8?

Fellow techs. Anyone know whats the latest software ,(XP,7. 8) on a computer, a call center on a mini call pilot can be installed on? And has anyone had any success installing it on any new software? I thank you all

Just looking through the treads and I came onto this one. Just wondering if you got it adjusted . If not . I would suggest , under service, control sets for line and sets, make sure the control sets and for the target lines and sets is not the set doing the forwarding. Hope this helps Eg

Thanks curlycord. so needless to say that's not what's causing the drop calls. Customer was getting a Alarm 63 multiple times prior (Receivers)but for some reason. Oddly, when on site I was hearing a ticking noise coming from the trunk Module connected to the combo card on port 8 on the 7.0...

Also want to ask if those tech's that had this issue and posted a tread on it here , did any of you find a solution?. Did the T-1 card be a cause. I wouldn't think so but needed to be asked. Thank you

I believe I forgot to thank you Curlycord. Thank you

Back in '05' Silverlake I believe it was asked about getting an event code 820. I'm getting that same code on the same scenario he wrothe about . On 6.0 T-1 . Not PRI. It mentions about a line driver? Does anyone have any Idea as to what this pertains to? And would it cause drop calls. Not much...

Thank you both for your responses. I received the Zip for the firm ware upgrade and I've located my instructions on implementing the upgrade.A little more involved then I remember but I'll get her done. Thanks again curlycord and misseditbythatmuch? And of course Tech Tips for being there.

Does anyone know where I can get a download for a firmware upgrade for a fastrad. I'm having an issue trying to assign a Target line to answer on the RAD off a PRI on a 7.1. I remember back when, we had to upgrade the firmware. I don't seem to have one available. Still looking through my...

Can anyone have any suggestions on the fact that my customer now has to do a hook flash to access the t-1 to dial out. Usually just needs to pick up handset and you have a line. I'm able to unplug the set and it works for a while and later it losses the ability again. I'm actually a Nortstar...