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Well I think I have this figured out now. Just turn on 'Forced Hands-Free Answer' in Station Data > Common Attributes for the attendant and assign an intrusion button on that phone. The attendant dials the extension that is in DND and when they hear that station cannot be disturbed just press...

Good day everyone, Does anybody know if you can page a single extension in DND mode from an attendant telephone on an eMG100 like you could on an ipLDK60? On the ipLKD60 the attendant could press the # key when they got the recording saying "That extension cannot be disturbed at this time" and...

Hello all, I have created a scenario on an eMG80 using 6 digital sets and 3 analog trunks where the customer can answer incoming calls during non busy office hours and either take the call or put the caller on hold as normal. The hold music plays advertising about the business but the caller...

Hi john Mic, Thanks for posting that document. nightwolf

Hi, I am hoping someone can point me in the right direction on setting up DISA on a UCP600. I would like a caller to be able to phone a specific DID and have the UCP600 return dial tone so that the caller can dial '9' and use the UCP600 outgoing trunks. I have enabled disa in CO Line Data >...

Thanks for the replies. I finally got around to trying the USB port and that was definitely the quicker way. I was told that an HTTP server would work but I didn't have any luck with that. nightwolf

Hello all, Does anyone know how to upgrade the firmware on a LIP-9071 display phone using a HTTP server. I keep getting 'download failed'. Thanks, nightwolf

Hello all, I have a LIP-9030 IP phone that now shows in the display the following message: Boot: Recovery detected. Recovery Tool v3.00 Corrupted. Needs to fix. press OK: Filesystem Authorization Code: Has anyone seen this before and does anyone have any idea what the Authorization Code...

I have found the answer to my problem. I initialized the station group data and now I can save the station group as a VSF-VM. nightwolf91

Hi all, I have a strange issue....on a new UCP 100 I cannot program the VSF-VM in station group assignment pgm 190. I have the correct range of station group numbers set up in the flexible numbering plan but it won't save. I have had no problem on the eMG80 or UCP600 although I think I've seen...

Thanks OldAndKnackered, Your response was definitely the correct one in my case. To cody64 .... your response would also work but I am not using a VOIM module but instead I am adding VOIP channels via licensing. Thanks for responding. nightwolf

I found the answer in the F&O manual.....under SYSTEM ID & NUMBERING PLANS 1)Device Port Number Change 2)Virtual Registration 3)Device Type 4)Device ID Hope this is helpful. nightwolf

I have added the 8 channel VOIP license to a new UCP600 with 300 system licenses but I don't see the extra 8 CO VOIP trunks other than the original 6 VOIU that come with the system. Is there somewhere in the programming that the new trunks have to be activated? Thanks for any info, nightwolf

Does anyone know if the 5330e IP phones have multicast support for paging in SIP mode? Thanks, nightwolf

Wouldn't you know it. Right after I asked this question I tried another configuration setting and up came the Mitel phone so it looks like I'm good to go for now. nightwolf91

Has anybody connected a Mitel 5330e IP phone in SIP mode to a UCP600 using the 3rd party SIP license? I have had one connected to an Asterisk PBX but I wasn't having any success connecting to the UCP600. Thanks for any feedback. nightwolf91

Hi xs650, Thanks for your replies. I have a networking licence in all three systems. I'll try some experimenting. I just have to be careful what I change in programming now that the schools are open again with teachers and students back from summer vacation. nightwolf91

Thanks xs650. I thought I might have to make changes to Pgm 324 but I didn't want to make changes to it now that I have the extension to extension calling working. I will try what you have suggested in Pgm 252. This setup is between three schools in three different towns. nightwolf91

Hi, I have a UCP600 & 2 eMG80 systems connected using IP Networking. I can call extension to extension between systems. What I would like to do is have the two eMG80 systems use the sip trunks at the UCP600 for outgoing calls by dialing 9 and not access the analog trunks on the eMG80 systems...

Hi wwwsys, Is the mute key flashing? Your problem sounded familiar. I had a customer activate 'Class of Service Down' feature by mistake and then they couldn't make any outgoing calls. They would get 'Access Denied' in the display. Try pressing 'Trans/PGM 22 + stn number + auth code +...