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Thanks very much for your help. brtim

We have a Nortel Meridian Option 11C that has been working well for over 20 years. Recently our M2250 stopped working and I discovered wires had broken off inside the DB25 connector going to the console. We ordered a refurbished console, in case the old one had died. But now neither the old...

PROBLEM SOLVED!!! Had to set the BSGC attribute to 65535 instead of 0 in NET_DATA in the CDB and everything now works fine. I discovered this by searching through old threads that had weird audio problems and found one for which this fixed the problem. Low and behold it fixed ours as well.

I am thinking about doing a call trace for a call originating from an inside extension dialing 4111 (which works) and an outside call coming in on the DID (which does not work) and comparing the pathways on a call to the same inside extension. Could someone explain how I could set this up and...

Thanks for your reply. The route for the PRI line was already set for DSEL = VCE. Would love any other ideas to try. One thing we noticed in the DCH monitoring is that when the audio fails one of the messages is: "Terminating End Not ISDN. Connect #7000" 7000 is associated with the ACDN and...

We have an Meridian Option 11C, with software release 25.40. A few days ago we upgraded from a 24-channel T1 line to a 23-line PRI line with D-channel, using an NTRB21 board. The install was successful: all the old DIDs were ported over successfully and calls go out and in fine. Unfortunately...

Thanks, but unfortunately I still get the same BUG5397 error code about database corruption with that command in LD48.

We still have a problem. I thought everything was all set and so I installed the TMDI 1.5 DTI/PRI card in Slot 1. But the system will not allow me to enable either the DCH channel or the TMDI loop on it in LD 96. Instead we get the same error message about possible corruption in the database...

Thank you SO much. That worked like a charm.

Here is a copy of our CEQU: CEQU MPED 8D SUPL 000 004 008 012 016 032 036 040 044 048 064 068 072 P096 XCT 000 CONF 029 030 031 062 094 095 DLOP NUM DCH FRM LCMT YALM T1TE TRSH TRK 01 24 D3 B8S DG2 0 15 03 24 D4...

I'm sorry, I don't remember.

Unfortunately doing DIS TMDI 1 ALL gives the same BUG message about a corrupted database. Any thoughts about a programming fix for fixing the database?

In LD 96 when I try to DIS TMDI 1 or STAT TMDI 1 I get the same error code: BUG5397: "The code for executing the MSDL commands in overlays 37, 42, 48, and 96 received a faliure return code from SET_MSDLMISP_PTR. Action: Check for MSDL database corruption." Do you have any idea how to check...

We have a Meridian Option 11C system with Software release v.25.40, which has worked fine since it was installed in 2004. We have a TMDI 1.5 DTI/PRI card in Slot 3, for a 24-channel T1 line. We are going to replace the T1 line with a PRI line soon and I thought I would start the programming...

I have never used my level 2 password but I need to now to establish an authorization code. What I have written down does not work as it contains 11 digits. I've tried parts of the 11 but no luck. Is there a way to discover the level 2 password or to establish a new one.

We have an Option 11c switch with a separate cabinet for Meridian Mail. Something in the MM cabinet has started intermittent beeping in the last few days. There are no signs of problems with the operation of the mail system itself, just this obnoxious beeping which is driving us crazy. Any...

Our switchboard operator uses a 2250 console to process calls. We have a need to identify calls coming to the console from a specific internal line. I've set it up so the internal calls come to the console on an LDN, which is assigned to an ICI key. Unfortunately the operator can only see that...

John Poole, Is TRNX in LD 15 what you mean with setting transfer rls supervision during the ring cycle? Ours is set for NO. Should I change that to YES?

John Poole, I have now set SUPN to NO on our trunks and FEDC and NEDC to ORG on the routes. Hopefully it won't cause other problems, but I'll wait and see. Are there any other changes you'd suggest? Incidently, the problem seemed to be with transfering calls, not with conferencing. Is that...

Thanks to all for your responses. John Poole, how do I test with answer supervision to that phone? The only answer supervision I am familiar with is for trunks. Those calls probably came in on one of our copper ground start trunks, which are set up with SUPN YES STYP PSP. (Calls do...