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Thanks, I got it figured out DonBott

Where do I find the greeting administrator number in Unity? Thanks DonBott

Im new to Cisco UCCE and could use some help A few agents trying to log in are getting a message "CTI Warning: Error 10160 Invalid Phone Configuration" Everything looks OK, a've searched heere and google haven't found anything, what am I missing? Thanks DonBott

The Chicken Fat Song - if you dare http://www.youtube.com/watch?v=EFofqe26t-4 DonBott

We found the issue, changed ars entries added "xx"'s to match the min/max number keeps the switch from dialing until the whole string is entered Thanks anyway tek-tips rocks! DonBott

We have a tie trunk between a S8300 and a non-avaya system. Calls dialed manualy are hanging, the switch sends a bunch of dial strings: 09:29:23 Calling party station 8656 cid 0x7cb 09:29:23 Calling Number & Name 8656 XXXXXXXXX 09:29:23 dial 918 route:PREFIX|FNPA|ARS 09:29:23...

Thanks, think I found my problem. The avaya connects to another switch, I was testing with 411 and it wasn't defined there. DonBott

Reminds me of the book "Ten Years Later - John Bobbit Remembered" DonBott

I'm setting up crisis alerting, I'm not sure how to place a call that will get to 911 with it in place. Still searching older posts but would appreciate any help. Thanks DonBott

Nevermind, I kept searching the site and found my answer DonBott

We just got a S8300 and if a call to ext. 26XX goes to coverage the system works corectly, but calls for ext. 86XX coveragte hits the voicemail system and get a message " Extension 0000 please wait", and the call routes to the receptionist. Messaging server administration is set for subscribers...

If you say it really fast it only.... Oh forget it DonBott

If you write haiku You must remember the rule five then seven then five DonBott

It's a G3V13 CM3 DonBott

Lav em and leave 'em DonBott

Is your matching pattern 911 or 11 like 4merAvaya has? DonBott

I have a remote site where a manager is trying to service observe an escalation queue. She dials the SO FAC and the VDN, will hear the messages and hold music while the call is in queue, when the call connects she hears a ring then goes back to the queue instead of staying with the first call...

Thanks, that was just what I needed DonBott

How can I find out if a ESS site has a AE Server and what it's IP is? Thanks DonBott

We have a user with an IP phone and if he is on a normal call all is well but if it's a conference call the other parties can't hear him at all. I'm looking through old posts but could use some help Thanks DonBott