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I have a dept that wants their hunt group to ring all phones simultaneously. I have the hunt group going to a coverage group with the extensions populated. The hunt group type is ucd-mia, no acd, skill or vector. What's the best way to accomplish this?

The host is on NTP and accurate. On the VM, "synchronize guest time with host" is checked for "synchronize at startup and resume". The option "synchronize time periodically" was not. When I run display time, I get the time 1 hour behind actual current time. I'll wait for a bit to see if the time...

I can't seem to find how/where to change the time on my system. If I use element cut through, set time displays the time and date but only allows me to change daylight savings rule. It was not enabled, but is now, changed rule from 0 to 1. However the time didn't increment. I can't find anything...

CM 10, how do I limit a phone to be able to dial only 4 digit extensions and no outside calls?

I have a new CM system (ver 10.1) with J159 desk sets and quite a few of my users are asking for headsets both wired & wireless. I have a couple Jabra 9540s that work well but they're old and the batteries don't last long. Are there any wireless remote answer types that work with the J159...

When answering a bridged appearance from the secondary display, it pops up to the main display and the keys on top remain focused on the bridged keys. In order to get the main call appearances back, the phone/exit button has to be pressed. Is there any way to have the set do this automatically...

I'm on a new CM 10.1 system with very little training (Yes, I'm working on that) I need to know how to build the Avaya equivalent to an ACDN. Need to get a DID to go directly to my VM system. Any help will be greatly appreciated.

I'll be decommissioning my CS1000E and Bs coming up soon. What should I be wiping in order to dispose of the equipment properly? Not sure if equipment will be trashed or resold.

Yes, the firmware is the same. I think I need to deregister the old DNs and register the new ones. I should go on site to do this.

Yes R3. It's setup as a SRG, all phones are pointed to main CS1000E. I do have a couple of local analog devices. All patches are at the same level.

I had to replace a BCM50 ver 6.0.2 with another unit. Restored a known good backup but the DNs are from the previous installation. Software/firmware are same versions, keycodes are showing up properly. Any thoughts on why it won't restore the correct DNs?

I also have a 2250 connected to a PC running the Attendant PC software. I believe it's a standard 9 pin serial connection.

Well, on a whim, I disabled the port & reenabled it & started working. That's weird.

Not hearing anything on 32 0 7 2. It was working for the past 12 years, just stopped.

You may be able to pick up a used TALC card on ebay or some telcom refurb site

CS1000E 7.65 I have a COT number that is not getting to its intended destination. When the number is dialed it just keeps ringing. Not sure how to proceed. REQ: prt TYPE: tnb TN 32 0 7 2 DATE PAGE DES DES (xxx) xxx-3377 TN 032 0 07 02 VIRTUAL TYPE COT CDEN 8D CUST 0 XTRK XUT TIMP 600...

Got it figured out. The port had 802.1q encapsulation enabled.

OK, my network admin replaced an old Cisco 3560 with an Alcetel model. Some of the vlan'ing configuration is slightly different than on the Cisco. I do have these switches working on SRG sites but not branch office sites. I'm not a networking expert, but I think there is some port trunking that...

Have a CS1000B branch office v7.65 not completing IP calls. Phones will ring but drop. Analog lines seem to be working OK. Network switch was just replaced because of PoE failure. Getting err008 in history: % ERR008 07309883 00000607 03180084 00002C04 000073C1 0 00000000 00000000 00000000 0...

Well, I hit the wall yesterday. I'm out of IP licenses on my CS1000. A couple of questions, 1. Can I move licenses from my branch offices to my main system? or 2. Can I still buy licenses for 7.65?