If it is on all phones, most likely it is "General Message" through VRS. Check if there is some value in command 40-10-02. If it is some value other than 0, check service code defined in command 11-12-22. Dial that service code from any extension and it should clear. If the value in 40-10-02 is...
There is no option to upload an audio file to SV9300. You can either record it through phone or use external MOH jack for playback from an external player.
Thanks belevedere for your quick action and support.
Having gone through the document for upgrade instructions, it seems that Sip@net or 3C is required.
Is there any other way around?
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