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I have a customer that we just upgraded their MICS to 7.1, and installed a PRI. They told me at lunch they want to be able to limit the amount of call comming in to only 2-3 total calls at once and still have a live person answer. We already had their main number put into a smaller trunk group...

I have no choice. This is the only way we can do it. Thanks for your input. I know I replaced a hard drive one time and I was able to restore it. I do not know if it was a different revision of software or not.

If I backup from a NAM 8 port fiber channel 4.0 and replace it with a NAM 8 port fiber channnel 4.1 will I be able to restore the 4.0 backup? Thanks for any help!!!

Has anyone heard of the upgrade from 4.0 to 4.1 via floppies?

Looks like I am going to need an external hard drive.

I dont have a drive to swap. My office bought a cd rom and 2 floppies

I hate to sound like an idiot, but I feel like one. I have to upgrade a NAM from 4.0 to 4.1 and need the procededures. I have been searching around with no luck and I am getting short on time. Any healp would be greatly appreciated. I have not done this for abou 5 years and have forgot.

I got it to work by just nating the additional ip addresses. Thanks for the response.

I have a question. On a 515E ver 6.3 can You set up two different subnets on the WAN. For example if the ISP is providing you a /29 and a /30 to the same interface?

Thank you very much!!!

We have a new customer that has MICS 4.1. They want to put in a PRI. It has been a couple of years since I put in a PRI into a nortstar. Isn't their issues with dropped calles on that software releas? What should I upgrade to if needed. Thank you!!!

Thanks for the reply. I was able to get it restored this morning. What I was wondering on the paging is can you page thru the phones and a trunk port at the same time. Thaks

I rarely ever have to work on a Magix so please excuse me for sounding stupid. I had just recently removed a PRI from a system. The guy from tech support told me to remove the card and renumber the system and that would take care of it. The only thing I did not realise is that it killed the...

I got it. I turned off the system and pulled the pri. Then I did a board renumber and all is good. Thank God and I mean that!!!

What is the easiest way to unprogram and remove a PRI. I have a Magix with 2 PRI's the second one that I want to remove is in its own trunk group and is accessed differently than just the normal dial 9. Any help would be greatly appreciated. Thanks in advance!!!

Thanks, I finally found out the problem. It was a permissions issue. I installed Office to a different drive and I had to give access to the program files folder and it worked. Thanks for the input.

I am in app mode as far as I can tell. I set up a liscense server and can get up to 5 people in. I thought 2003 TS would automatically pause itself when installing an application like office. I have not had to take it out of ts mode before on 2003 server. Even when you open up wordpad a MSI...

I have installed office on terminal server 2003 before with no problems. This time I am not able to open excel or word without an MSI installer popping up and then it telling me I nned to be an administrator to run. Other apps work. It does run fine as an administrator. I added the user into...

It is a magix

We hada customer open a trouble that they have never been able to transfer a call more than 1 time. They say that after they transfer the call 1 time the person can not transfer it again. Any Ideas. I have not been able to go over yet and try it myself. Any help would be greatly appreciated.