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Curlycord, I'll try what you suggested and appreciate your expert response. Thank You!

Hello, On a Nortel Norstar System, am looking for programming steps to remove x222 from the night ringing group. Main Console is x201. Group has about 5 members. Thanks, Techroy.

Hello, Inside & Outside callers to unanswered IP office digital phone user station hears user's greeting, but is unable to leave message. This is happening to only 1 user; all other stations OK. Thanks.

Budbyrd and TouchToneTommy - LARGE THANKS!

Hello, Assuming PC card mail only, and needing only a maximum of 8 trunks, can a Partner ACS rel 6 or 7 support three 308ec cards, and two 12 port station cards? For a total of 48 stations on a rel.6, and 49 stations on a rel 7? Thank You, Techroy, NJ

Dexman, Rec'd.....Thanks for reply. Techroyce, NJ.

Hi Curtis, I too am former NJ Bell & AT&T....lots of years.....great companies & memories. If you are getting visual CID at Demarc, your right, most Verizon techs will say it's your problem. If you have a spare ACS processor, give that a try, and, bring the suspect ACS back to your shop and...

Curtis, To confirm: you get good CID VISUAL readout on your butt set and SW Bell ID Box?....ahead of, but not through the Partner? I had my customers report the no CID trouble to Verizon as: "Vendor gets no caller ID signal at Verizon NID/Demarc". I do not know what the fix was. Also, your...

TouchToneTommy Rocks...Great description of a good fix.

Curtis, my original Post of lost CID on the Avaya Partner System was only on some Verizon FIOS accounts in Northern NJ. Calls made by the customer to Verizon Repair fixed the problem. I now carry a cheap analog cordless phone in my van that I connect to the POTS/FIOS analog line to test for raw...

Update: Repaired by Verizon on 8-18-17....Verizon confirmed they did some kind of remote upgrade to the Fios Service. After several calls, they admitted it was their problem and fixed it. I do not know what the actually term of the "fix" was, but, it was done remotely. The Original problem: Fios...

Mike, Thanks for prompt reply, and yes, I agree with your Bell Core Standards statement. The crazy part of this trouble is the fact that these sites were up and running on Fios for many months/years with no CID issues. Then one morning, it just stops working. I will share with Tek-Tips...

Hello All, 4 of my Partner ACS customers in NJ have lost caller id. They all have Verizon Fios. They were all working fine, and then the caller id just stopped working. I visited 2 sites, and I am getting the caller id "burst" on my butt set after the 1st ring. I swapped out the ACS r.7 with...

thread688-1520412 At times, CO line will not release after a successful RCF call. When "frozen" line is held, I have unplugged ALL stations and lines/trunks from Processor, and line is still won't release. Only happens at times. 16 successful RCF calls will complete, and then it will happen. All...

Thanks for reply bsh. I need to confirm. My existing Cabinet A Control Carrier now has a 1217-B Power suppy. If that unit fails, and a replacement 1217-B is not available, am I correct in reading your reply that an older WP-91153 may be used? Big Thanks. Roy.

Hello, My Customer has a 4 Cabinet Definity (4 stackable Cabinets). The Power Supply in Cab-B-C-D are the WP-91153, with 1 led. The Supply in A Carrier is different, and has 2 LED's - and is labeled as a 1217-B. We want to have one of each as an on-site back-up. I am having trouble finding the...