My understanding is that CMS HA is more or less just 2 stand-alone instances with the admin-sync tool pushing credential data and on-demand reports between the two. How/where does that initial config of primary vs secondary take place? I see reference to needing a file "acms admin-sync (HA...
You cannot make a bridged appearance of a virtual station type as there are no call-appr to bridge. It must be some other type other than "virtual".
-CL
It seems like you're getting twisted up trying to circumvent the whole point of ELIN's. Read through the docs. Some highlights:
1. You do not need a unique ELIN for every phone.
2. An ELIN just needs to be a functional DID and an unregistered station needs to be built.
You can make 4444...
You would need to use another extension as it's all dependent on the pub-unknown
5555 - uses main number in pub-unk <- already setup
dummy station 4444 - uses 1-xxx-xxx-5555 in pub-unk
use 4444 as the emergency ext on station 5555. and emergency calls will outpulse 1-xxx-xxx-5555
-CL
Did you ever get this straight? After you made your host file change, were you able to ping that fqdn and get a reply? I just did my 1st 10.2 here and it was the same old nonsense just needing the CN name in the vmware cert to match the name you are entering into the PLATFORM setup in SDM...
Look at security in esxi host (or vcenter if controlled by vcenter). Find the CN name in the cert. SDM must be able to resolve this name to an IP to create a "platform"
-CL
Avaya just released the install doc for PSA.
https://support.avaya.com/css/public/documents/101087822
Inside the install doc is a link to download the software.
https://provision.avaya.com/pvn/psa%202023_1%20Installer.zip
-CL
Anyone have any fixes as to why the avcommonos group membership does get added/maintained with an ESS/LSP filesync? If I add the avcommonos group to a user via the CORE SMI and do a save trans all, the group membership does not exist in the LSP/ESS. If I manually add the avcommonos group...
Sounds like you have auto-answer setup on the agent ID but you do not have the headset button on the phone active to accept the call so the system will not allow you to go auto-in.
activate the headset on the phone or remove auto-answer from the agent ID
-CL
A timetable will easily do this. It just records the exact CMS change and then lets you define when the system should repeatedly implement it at a specific time on certain days/week/month/etc..
Usually when I see a request like this from a customer though, I try to figure out more about what...
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