amriddle01, you rock! Thanks. BTW, I don't know if anyone has ever noticed, but, as In my case, I have 24 channels, and 16 licenses. All 24 channels work perfectly, it (IPO Mananager) just throws back the warning message about licensing issue. I just don't like seeing the errors.
Avaya IP Office Customer Call Reporter can do this as well as many other things. We use it to monitor phone lines in use, as well as collect statistical data on call center agents.
I have recently installed a Duel T1/Pri Card in my Church's Avaya IPO 500 System and implemented 24 new lines over T1 to my Church's phone system. Almost everthing is working fine, except, that now IP Office Manager is reporting that I have more channels availible than I have licenses for. I...
We use the Avaya Magic-On-Hold device. This unit comes with an insertable usb stick which you can then place your music onto. We are using MP3's at 24 bit 44.1KHz. We have several albums ripped onto that stick and it works great.
Thanks for the answers, however *17 is unnecessary. On the call attendant main menu, I created an * as an input key. then I linked this to Action "get mail". So, when I call in to the main number and the call attendant picks up, I press *. This goes directly to the voicemail menu, I am then...
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