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I'm using SMS to remote control a server at a remote site. This is the only computer I ever remote access, out of a very long list of PCs. Instead of having to click down 14 menus and groups and collections and whatever else, can I just create a shortcut that will go straight to this one...

Did anyone ever find in actual print the End-Of-Life announcement for Meridian Mail? I've searched Nortel's site and can't even find their EOL announcement for the 2000 series phones. (Found practically everything else. Do they even remember they SELL Meridian stuff?)

Don't ask me why, I just know it works out to this: (at least based on the documentation. I've never actually used numbers this high, but have a project down the pipe where I may get to.) Phant Super Loop Loop 61 96 62 96 63 96 64 96 65 100 66 100 67 100 68 100 69 104 70 104 71 104 72...

The pertinent CEQU info: CEQU MPED 8D SUPL 000 004 008 012 016 032 036 040 044 048 064 068 072 P096 XCT 000 CONF 029 030 031 062 094 095 Where does one stat these? LD 32 returns all UNEQuipped.

Need some info on how an Option 11 does conferencing. I've worked with the bigger Option switches and know they get a conference card with 32 ports. The Option 11 gets no such thing and does it all with voodoo. Could someone please explain the voodoo? Where could one stat the conference...

IT"S GOT A TUTORIAL! And it's actually worth something! Vendor is finding me a customer I can visit to see a proper setup, but I think with what you all have told me and what I just learned in the tutorial I can get by until I can totally redo this mess. We have more issues than just messy...

Well, right clicking and hiding is helping a lot. But what about lines that go off the page? Literally, they go off the top of the page and I can't scroll to them. Can't delete and recreate 'cause I don't know what's out there. Zooming, panning, paging, nothing shows me what's up there. Oh...

Could you please elaborate on what you mean by "route the call in/out"? I don't get it. I do NOT like the idea of stuffing an entire menu, sub-menus, sub-sub-menus all onto one "page" (even if it doesn't all fit on one screen). I happen to LIKE compartmentalization. That "stubbing" idea...

I agree about MS asking about 20 times too many if I really want to do something, but I would't mind Nortel at least asking once. Not all of us get the luxury of training! Although all the training in the world doesn't help at 2am when you're bleary eyed, under pressure, and not prone to...

Thank you for the info so far. Will see what works on getting this thing unstuck. Hate to reboot. Takes down a small 24-hr HelpDesk when I do. It really wasn't a matter of "wanting" to quit without closing, I hit Exit and the silly thing let me. You'd think there'd be some kind of warning...

While I've worked with Meridian Mail Menus for many years, I have been handed a Call Pilot system that was set up by, shall we say, non-telecom-types. Our entire menu is in one application, sub-menus and all, in one nasty nest because someone wanted it to all fit on one page. (Well, it...

I'm sorry. I'm confusing the issue because of my ultimate goal. Under OTM I need to purge all the station/CPND info. Hopefully, after that the TBS will pick up the correct info, because right now it's just screwed up. (new install, no one realized you had to keep OTM and the PBX synched...

When you say "on the phone reports", what are you using to report?

I need to totally wipe the information in the TBS (Telecom Billing System) under OTM and start over with a fresh upload from the PBX (Opt 11). How do I do this? I'm not interested in trying to "revert" each and every station set. And Retrieve, Synch, etc aren't going to cut it either. Tried...