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Our issue was on physical Dell server. Not virtualized. Dell R240.

See attached files. There are two patch files. VERY IMPORTANT - CAN ONLY BE LOADED ON 12.1.0.0.0 (WHICH IS NOT THE MOST CURRENT VERSION) IF YOU TRY TO LOAD ONTO CURRENT VERSION YOU WILL BE TOTALLY SCREWED ALSO NOT THIS PATCH IS NOT INCL. IN THE CURRENT VERSION!

How do you create this log file and where do you put it?

Thank you. This is very helpful. Two questions: Can you explain this statement? You also need to create a file in Manager that allows you to convert it. It is a .log file And would you mind creating the same documents for how to create/upload recorded name and voicemail greeting — also for...

Thank you for this. Can you please send me a screenshot of the following instruction. I don’t see where in the auto attendant set up if we are using embedded voicemail, you can do this. 4. Set up your auto-attendant and point the Menu Options selection to the name you have created in the...

Based on my conversation with Avaya support, it is not fixed in any of those releases. There is a separate critical patch, and apparently the critical patch will only work on a certain version of the software, which I don’t think is the current version. If that makes sense. Let me know if you...

How do I upload professionally recorded prompts to embedded voicemail to be used in auto attendant? How do they have to be named? What are the exact file format/parameters that they need to be recorded in? And same questions to be used as mailbox greetings and recorded name? Thanks.

Avaya has issued a critical patch for this major issue, which could lead to you being locked out of your server or severe traffic misrouting issues Contact Avaya (or me) for details.

We have a similar issue Are you using the Avaya SBC? Our issue is often times the call will only ring about a half ring and cannot be answered. But subsequent calls can. Is your issue on every call or just once in a while?

Thank you for the information. Can external calls ring to both the teams interface, and a physical avaya phone and workplace client (connected to IPo) at the same time? Can internal calls ring to both the teams interface, and a physical avaya phone and workplace client (connected to IPo) at...

Were there any more specific about what the complications were? And what part of the docs seem vague? I think one of the limitations of the avaya calling plug-in is that it does not work on mobile devices so on those devices the user will just need to use Workplace

Has anyone successfully set up teams integration, utilizing direct routing? Any comments or feedback? The documentation is approximately 150 pages. Will an IP office users extension, the Avaya Workplace app.l(s) and Team client(s) ALL ring at the same time on inbound calls – internal and...

great thanks.

maybe.... i recall it was slightly lower sounding and a bit longer what phone is that from and what is the sound for? thanks!

On the old nortel M2216 and perhaps other and even more recent phones, there was a different ringer/buzzer if you were on the phone. It wasn’t the regular ringtone. It was a lower sounding longer tone. Does anyone have a recording of this or could anyone make a recording of this for me? It was...

- how did you remove lan2 port? - did this resolve the issue? - also see this: https://support.avaya.com/ext/index?page=content&id=SOLN382912

This is a heads-up and advisory - and also to see if other are having similar issues on R 12.0 SE on physical server (or any other arrangement). Since installation we have had numerous issues with push notification server timeout, DNS lookup timeout, SMTP failure, VM SMTP failure - we have 7...

The IPO

Our system recently had a cold boot/power failure and shortly thereafter (but not immediately) our on-site J189 phones no longer register. They are programmed/configured to register to LAN2. We also noticed that the correct IP ROUTES of 0.0.0.0 / 0.0.0.0 / 192.168.10.15 (LAN1) and 10.0.1.0 /...

If anyone has been having any of the following issues with Workplace/iOS, please let me know if the issues are fixed with this new version (just released to app store). I suspect Avaya also made some changes on their APNP server. - Push notification not being received to wake up app - Push...