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Is there anyway to use the Element manager in win11 for BCM400?

I tried to dial the group no. and #A is ringing. After 3 rings the call went to #B (this is what we want). But while dial the incoming call through the analog trunk (ICR to the group no.) to #A and it did not hunting (no answer) to #B?

I tested the busy call forward and it was successfully in sequential from A to B. I will test the rotary hunt later. thx!

How about one of the key is line appearance besides the a,b,c?

Sure, all analog trunks are in the same incoming route number. For extensions, each of them has the a=,b=,c= ( normal three keys buttoms).

Dear expert, IPO500 10..1.0.0.0 build 237 I wanted to setup a call forward no answer for a hunt group with two hunt members. but it failed to sequential hunt to another member while a incoming call from a analog trunk. The group no answer time is 10, user no answer time is 20 and coverage time...

Dear expert, What I need to do before the AACC shutdown? Should I stop the services and backup the AACC? How to backup the AACC? Thanks!

@Firebird, Thanks a lot!

Dear expert, Normally I login the IP Trk by "itgadmin" but I got "WxWorks login" after I reboot the MC32 card. How can I switch to itgadmin and what is the user/ pwd of the WxWorks?

Hin Curlycord, Thanks for your info. Btw how to config programming via telephone?

Dear expect, Is there any method that I can swape between two extensions by function/ feature key from the bcm phones. If yes, how to do it? Thanks!

Hi Sizbut, Thanks for your information and we use the idap trunk for ddi/ outgoing trunk.

Dear Experts, We ran the IPO500 for more than 4 years but recently we found the IPO500 Rel. 11.0 embeded VM lost 3 seconds recording in each voice message for unanswered calls. The voice mail did not full. We tried to reboot the IPO 500 but it could not resolve this problem. Any suggestions is...

Dear experts, What the tlan for itg? The card ip? Leard ip? Card mgntip? Also, any command to check the connection from itg to far end device?

Dear expert, My client's IP trunk was reboot as: TIM009 23:00 1/12/2024 CPU 1 % % XMI001 20 1 0 EXUT % % DCH055 DCH: 17 RLS CTS DOWN TIME: 20:04:54 1/12/2024 % % DCH055 DCH: 17 RLS CTS DOWN TIME: 20:06:02 1/12/2024 % 陘陘 % DCH054 DCH: 17 EST CONFIRM TIME: 20:07:36 1/12/2024 % %...

Dear expert, I tried to make a calll betwee two CS1000 through the SIP trunk but it did not go trough: ACTIVE TN 008 0 08 00 IPMG 008 0 ORIG TN 008 0 08 00 IPMG 008 0 MARP CUST 0 DN 5001 L500 VGW TN 008 0 11 17 MEDIA ENDPOINT IP: 192.168.51.212 PORT: 5426 TERM VTN 240 0...

@Alfordap, Thanks for your suggestion. May I ask is there any method (other than congestion) to route the incoming calls to an extension when failover?

@Alfordap thanks for your reply. I would like to know if I can use a remote number (DID) to call in UCX and turn on/ off the call forwarding feature of extensions? I checked the DISA feature and it is only good for use it to make outgoing calls as in office.

Dear expert, May I change the feature of the phones by access the DISA code (such as activate/deactivate the call forwarding in the desired extension/ own extension?

Dear Experts, We would like to setup a E1 trunk between Emetrotel to Avaya CM. Normally the incoming calls will go through Emetrotel and tie to CM, CM extensions will answer the calls. But when CM OOS, is there anyway to let the incoming calls to route to Emetrotel extensions to receive the...