I'm actually working on that now. I'm trying to find the specific tickets that were sent when they stop working each time to see if they are configured incorrectly in the system. I at least have this in place moving forward, the kitchens will keep the 1st ticket that prints when the KDS fails...
We are having a similar issue since upgrading to Simphony v1.6. Did you ever find a resolution to this? Ours will update for awhile, then suddenly stop with no error, KDS still shows a green connection light, but the server shows it down. We never drop any packets to it and the local...
We upgraded to Simphony v1.6 about 6 months ago and ever since we are having issues with our KDS's suddenly not updating/displaying orders. The connection icon in the lower right corner still looks green and our pings to the KDS show no packetloss or delay. The server however shows the KDS as...
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