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Thanks! I was tearing my hair out!

This is in Partner Mail 3: In my office we want to have a sort of "red phone" at extension 14 that we all know to check periodically for emergency messages. I'd like to add an option to the main menu that says something along the lines of "For emergencies, dial 4 now" and have it automatically...

Thanks, Tommy! By plugging the phone in, I could see that the first 9 dialed transferred me to the pool, but then I still needed another 9 once in the pool to reach an outside line. You saved my sanity!

I think it might be possible that the outcalling isn't grabbing a line to the outside. I've put the 4 ports for the voicemail into the proper extensions in hunt group 7, but do I need to go into #301 and give the extensions line assignments? We have two lines to the outside that are both in...

Everyone has added a "9*" to the beginning of their outcalling numbers.

Hi, all - We've recently upgraded our Parter Mail from a 1.4 standalone box to a 3.0. Both systems were 4-port systems, and I simply dropped in the new box in using all the same connections. I have been able to setup all extensions, voicemail, and our day and night menus without problems...