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Sorry - It is a Merlin Mail 007 System

Three questions 1) Several of my extensions (mailboxes) are reporting 80% full but there are no messages. 2) We are getting lost messages reports at several extensions and people report that they left a message but received no response. 3. We have a phantom message dated in January but there...

Thanks all - I went through the whole process again of deleting and re-establishing and it worked so I must have done something wrong the first time. Appreciate all your help you are great bunch.

Class is 9

I deleted it and recreated going to through 9997 then 9 and then 4 and so on then recreated it however it still comes up locked I really need to unlock it.

Messaging

How do I unlock a mailbox - one of my staff locked it up by using the wrong password more than the 5 time limit. I have tried deleting it and resetting it up but it remains locked.

ebay paid $100 at stacys_attic(607) She had more so check

Have no clue but we had a little power outage again when it came back on I reset the system and did a board renumber and the lights work now. Thanks for the help. They call this thing Merlin for a reason I guess.

Solution for problem 2 worked thanks- I check all the programing mentioned for problem 1 - and they all match your suggestions - That is all the mailboxes are set up - all the extensions are in cover group 30 - and Coverage for Voicemail group 770 is set for 30. All the extensions receive and...

Well here I am again - Have the system operating but with two problems that were not there before I replaced the hard drive on the 007 MLM, Problem one the message waiting lights do not turn on! Problem two I pulled a trunk off the system but do not know how to tell the system it is gone -...

Well not perfect but I have it up and running, will continue to refine thanks for all the help hope I don't have to bother you guys again but I am sure I will have more questions Thanks

Thanks, I am one step closer I now have the pre-recorded gate greeting but but when you press one it takes you to the (pre-recorded merlin message) Not my automated attendent day message with the options.

OK I am back at the office - I have assigned extensions to calling group (rather they were already there) 132 and 133 Assigned 770 as Integrated VMI Group Type This step I don't understand Assigned Line/Pools to be answered by auto attendant to voicemail extensions. I went to "System...

Do not have DID I have 5 trunks in and 15 extensions. I know 770 is set up and I am not sure about any other I will try and set up 771 monday. any other suggestions would be great thanks for your reponses. I will dig out some more info when I get back in tomorrow - I know I tried to do the...

Thats probably the problem I am a novice and had this system working when the hard drive crashed - repleced the drive todays and reprograms all the extensions, menus, and sub-menus but don't know about the auto attendent piece. I can dial 770 from any phone and get to voice mail.

Well I got a new hard drive installed - reprogramed but cannot get it to go to the auto attendent. Have set the time open for 0100 to 2330 - have set it to one auto attendent. It just answers with the 100 (oporator)extension.with factory "Extension 100 is not available and lets you transfer...

Well worked for 2 years now it crashes. The indicator LED went out on the 007 MLM. It was sudden and went out with a power down and repower on the system. Not a surge just power turned off then back on. any suggesrions?

Whoops meant craftr4

Hey I got connected, crafyr4 did work. Now I will try and print through the laptop I can't make the serial printer work through the smdr even after I changed the print option to smdr. I will change it back and try to get it through the laptop. Appricate all the help.