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Thanks for the tricks on the CCR tree and AnswerDN :) I attached a phone that is not being used to the CCR tree as well as program it not to ring, then Answer DN department phones to that phone. Now we can see if people is busy on the phones instead of all the phones constantly ringing for a...

Thank you guys so much, our phone system works much better now. I am so glad I found this site with so many people helping me, thanks again :)

I just read my instruction manual for the phones, I can not find instruction to do "Then assign a ans dn for that extension on each of the sets you want to ring." How would I do this? For an example I set all Order Department calls to extension 312, right now all calls going to Order Department...

I almost gave up on this, thank you for this awesome new info! We will definately give this a try :)

Thank you for your answer, I can now stop looking for the hunt groups option. I did find a group list where I can add people to that group, I can send messages to this group of people... Only if there is a way to change that to calling instead of voice mail, since I do not see an option to...

I am new at this programming so please bear with me if I ask a stupid question. I work at a small company with a small phone system, because it is a small company they are having me take over handling phone systems. We are interested in getting Automated Attendent setup, and able to transfer...

Thank you for your reply senk1s instruction looks like it worked, before changes it did display the wrong extension I made the changes to the right one. Hope it works. Thanks again for the quick response, I appreciate it greatly :)

Our message has a part that says: press 1 for a dept (goes to ext 300) press 2 for b dept (goes to ext 301) press 3 for c dept (goes to ext 302) press 4 for d dept (goes to ext 303) I believe you are suppose to hit feature ** 266344 to get to programming area, but I am not sure where to go to...

Sorry I was mistaken, thought I should post here because the shop lists my phone as Miridian (sp?) M7310 sorry. Will post in the proper forum, sorry guys :)

On our automated night attendent, it starts up with a greeting giving our store hours. After a pause it goes into a directory where it says: Press 1 for a dept (after pressing 1 goes to ext 301) press 2 for b dept (after pressing 2 goes to ext 302) press 3 for c dept (after pressing 3 goes to...