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Thanks - if I remember correctly I will need a programmable phone set present also - for recording purposes - does this connect to the BCM or the laptop?

Thanks - I thought I would need special software to program through a laptop - is what I need already in the BCM50 - just plug in a network cable and go??

I am no expert, but I have this problem frequently when calling from a cell phone - when I press the buttons a little more slowly and firmly and reception is good, it works every time. Sometimes, when in a rush, I have to remind myself that the machine is only as good as the command...

We have a BCM50 with Norstar VM interface. This system is currently set to answer after four rings 24/7. We have one primary greeting followed by secondary greetings that are active at different times, i.e. open and closed hours. As our hours are unusual, we can always answer within four rings...

We are in a seventy-three year old brick and stone building with plaster walls and ceilings. Rewiring through the building is both difficult and costly. We have station tone on wall jacks in each office to be occupied. That said, set relocation is the best option. Can this be programmed...

We are moving some employee offices to different locations within the building. I believe it is possible to have their desksets follow them without reprogramming VM and CCR or rewiring anything. Can not find information in Call Pilot or BCM 50 manuals. Anyone know of a way to do this?