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For mitchell70, if i would try to release 8 DSS/one touch key or free 8 buttons, what will be my program setup if i have a CAP keys(external) and ICM keys(internal)? Will it be like this image below? Example: key 25-28 additional setup. Please correct me.

Hi there CoralTech, actually I am using a wifi router using a SIM card as trunk. The numbering plan - sorry to say but this is the way the contractors programmed the numbering plan. Thank you all for your kind replies.

Oh my, it's a mistake. Here is my function keys from 17 to 24 fo your information. Thank you very much guys.

Sir's will it conflict if I add additional function key as trunk key in my AA? Thank you.

Hello daddybadger, (all calls would go to extension numbers) all calls if I dial our five (5) trunklines the AA will provide the caller specific department Extension numbers, Example: AA voice - dial extension number/local number 301 - for art section 392 - for xray section 345 - for...

Hello my friend, I had only one mother phone, if I program number 11 as cap key and assigned 1 and so on would it help to answer a second caller? Thanks.

Sir this is how my Function keys are programmed. I would like to use function keys No. 10 and 11. Which function do I need to add?

I am using PABX SV9100 with AA, it's just that when my live operator(information department) received a caller from the mother phone. And another caller, wishes to enter or dialled information department, it would only keep on ringing while busy communicating on first caller.(I do not want the...

Thank you so much for all your time and replies. Problem solved, I have extended my AA call answer time.

Hello friends, May I ask your assistance on how can I programme a function key button of my NEC DT-400 24DE telephone, to answer a second call or another incoming call while I am engage to the first caller? Thank you in advance.

Okay here is my default config on 25-07-02 I hope it would extend the number of rings or until somebody picks up the call after dialing an extension number provided by Automated Attendant. I'll try first.

My friend which one here is 26-07-02?

Its a VRS where auto attendant is being used to dial a specific department.

Hello everyone, Images above are my default program. Extending MB 24-02-04 Transfer recall time would extend the number of times(rings) can be heard during transfer? By how much adjustment do i need to input to maximize transfer ring? My incoming call drops during transfer even the dialed...

My friend thank you for your replies, It seems the number of rings is insufficient, for example I dialed my trunk lines: -(897) 567 9778 then auto attendant will answer. Attendant message: you may reach the number or local extensions for: - admitting 5678 - laboratory 7554 - medicine 7888 -...

Okay whenever I call our trunk lines, the auto attendant will answer my call, i have 5 department to reach, so every time i dialed each local department telephones. It would only ring two (2) times, if not answered. What i mean is within those two 2 rings if answered there's no problem. But if...

This my mb 16-01 department group basic setup.