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Hi Guys I want to set up users to be able to use their extension remotely. How would I achieve this? what licence is required? any additional hardware I need? how can I obtain the licences and software? If you need any information on the IP Office 500v2 to help in answering my problems please...

13:44:19 1105974931mS ISDNL3Evt: v=1 stacknum=1 State, new=Present, old=NullState id=28 13:44:19 1105974932mS CMLineRx: v=1 CMSetup Line: type=Q931Line 1 Call: lid=1 id=28 in=1 Called[681234] Type=Unknown (0) Reason=CMDRdirect SndComp Calling[07480563987]...

I have made the changes but when i call the number it does not ring but plays the announcement and then cuts off the call and the handset doesnt even ring. Any Advise?

Hi TouchToneTommy Thank you for your help. I am guessing the play Advise is the announcement. and the transfer module what changes do i need to make for it? I have attached the settings i have made for each module

Hi Jsnni78 I am a bit of a novice on the VMPro stuff. I have created the Module but not too sure what modules to use in it to make this possible.

Hi I am having trouble in getting an auto announcement for all extensions in my IP Office 500 V2 8.1 / Voicemail Pro 8.1. How do i set up an announcement for all extensions to play a message that the call is being recorded when calling in. I want the announcement to be played before the call...

Hi I am running CCR 7.0.6.6 and I can not seem to use the League table Statistics? I am able to add them into the Wallboard but when trying to go into the settings for Agent Productivity it is grayed out? Is there something I need to do in order to enable the Settings option for the League...

Hi Guys I am problems in trying to think of a solution to set up a coverage path. One of my clients user (BIG BOSS) wants the following:- He would like his PA to pick up all his calls. His extension has DND set up as well. The extensions which are not allowed to ring his extension will be...

We have implemented a new voice system. G430 and S8300 with CM6 When a user dials out from a speed dial it takes about 10secs before it dials the number. I understand if you put a # at the end of the number this will bypass this. Can we shorted this dial out delay? to 5 seconds? If so...