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Shoot. They were all set that way, for all conditions and 127 looks identical to other extensions that still go to VM after 4 rings (internal or external calls). There's nothing in UM8000 Webpro that could override one of these settings? Or are there settings from the handset that could...

Thanks for the help Belevedere! Everything in 20-29 are all 0's, so it sounds like all extensions should be going to VM on the same time delay, no? The extension number that is giving me the problem is 127, and 127 is also setup as the Operator Extension in 20-17.... could that have something...

We have an NEC SV8100 with UM8000 Voicemail. I have admin access to the web interface of both and I'm trying to find the right spot to change the number of rings (or time) an extension will ring before it goes to voicemail. Some of our extensions ring 4 times, some up to 10 times, yet I...

Our VM crashed and we just received the replacement card, installed it, and almost everything is back to normal, except... After the automated attendant answers and then a caller presses 0 for the Operator, it should first ring at extension 127. If extension 127 is busy or does not answer, we...