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Ok, that was a strange one. Before I called Dell I decided to hook the same cable up to a different, new computer so that tech support wouldn't blame my cable or switch. Well, it did the same thing... limited or no connectivity. I had to restart the DHCP service, and then it started working...

I had the firewall already turned off, tried turning off anti-virus also and did nothing. This computer is local to the DHCP server, but can't ping it or the gateway. I have tried DHCP and static IP address, either way limited or no connectivity, with 0 packets received. I haven't tried...

I have a wired windows 2003 domain. I have once client who cannot connect to the network. In the local area connection status it shows that it is trasmitting packets but not receiving them. So far, it has sent 845 packets and received 0. It can ping itself, but not onto the network. I have...

Thanks for the info hawks. Since we have 4 locations, should the remote package all match on all 4 systems, ie have a 1 in there? It was really messy when I inherited it, one branch would have a 1 for remote package and another have a 2. I don't know why. Also, I would certainly appreciate...

Ok, let me make sure I understand your instructions. 1) In Clute, under Dialing plan -> Routing -> routes, I changed the DN type from Public(unknown) to national. No effect. 2) In Manvel, absorb the 8 under the destination codes tab. (Already being done). Under the Routes tab, put a 9 in the...

Neither the VoIP lines nor the PRI on the other end are full.. that was my first thought but I ruled that out using BCM monitor. The other strange thing is that it only happens with the 8713 number, not the 8281 numbers. And yes, we dial a 9 to get out here. It was originally set up using a...

I manage a BCM400 and a BCM50, each in different area codes connected by a T1 data line running VoIP. There is also a PRI line coming into both BCM's. I am atttempting to set it up to where both locations can dial out of each other's PRI to save on long distance charges. On the end that I am...

That was it! On the calling end, I had to add an 8 to the DN prefix with a length of 11. Thank you so much for your suggestions.

Thanks so much for the response. I did not have them try dialing out with an 8. Good suggestions, I will have them try it tomorrow. The route is marked as public. If I dial 81411, then the call is properly switched out of the PRI to 1411, and goes to information. If I dial 82815551480, then...

Ok, the reason I was getting a fast busy was because I had an absorbed length of 1 which was cutting off the 8 as I sent it over VOIP. Now, I am getting a public network message saying to check the number and dial again. When I check the BCM monitor from where I am, it shows the whole string...

I will look into the NRS thing. Thanks for the advice. I would like to try and make this work in the meantime. I now understand how VOIP calls get routed to different BCM's. I would like to set it up to be switched out at of a different BCM if we dial an 8 instead of a 9. I have it set up in...

I don't seem to have those options. Maybe we're using different software? I'm using Nortel BCM Element Manager to connect to BCM50's and a BCM400, using software 4.0.2.03a.

No, I'm sorry, I'm new at this. It doesn't make sense to me. The extensions are working, so the destinations beginning with 2, 3, 4, 5, 6 are working correctly. Answer this questions for me. This might help me understand better. When a destination is using a certain route, and that route...

This system has been dumped on me. Basically, we have 4 branches, 1 has a BCM400, and 3 have BCM 50's. 2 are in one area code and 2 in another. 1 of the branches in each area code have a PRI line coming in. The 2 branches that don't have PRI's dial out on analog lines. All branches have a...

AH! That was it, thank you very much. You have no idea how much time I spent looking for that.

Thanks for the response. When someone calls my DID# nothing appears on the phone until the second that I pick it up, or until it goes to voicemail, then the caller ID shows on the phone. I'm not proficient at programming the phones, but I have gone thru every setting under terminals&sets, and...

On my DID line, the caller ID info doesn't show up until the call is picked up or until it goes to voicemail. If a call is transferred to me from the switchboard it shows up immediately. None of the other DID lines do this, the caller ID shows up on the second ring. Any suggestions are...