On my DID line, the caller ID info doesn't show up until the call is picked up or until it goes to voicemail. If a call is transferred to me from the switchboard it shows up immediately. None of the other DID lines do this, the caller ID shows up on the second ring. Any suggestions are appreciated.
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Caller ID
- Thread starter TLBRINSON
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Does the target line for your DID appear and ring on your telephone? If so, check in programming to verify that your extension is assigned to be a caller ID set for the target line.
Brian Cox
Brian Cox
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- #3
Thanks for the response. When someone calls my DID# nothing appears on the phone until the second that I pick it up, or until it goes to voicemail, then the caller ID shows on the phone. I'm not proficient at programming the phones, but I have gone thru every setting under terminals&sets, and all the settings under my lines for my target line and I can't find anything. I thought maybe the "Called ID" setting was it, but I set it to a Y and still nothing. This didn't start happening until AT&T came out to work on our phone system and fixed the EXACT same problem on 3 other extensions and broke MINE!!
Check under Terminals&Sets - Your DN - Telco Features - Feature Assign - enter your target line number to check for caller ID.
Brian Cox
Brian Cox
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- #5
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