Thanks AlohaRoss,
I have already tried to do regrind but I get a message to upgrade Database. The data is all from the same machine and same version of Alha 5.3.27
I have already used BIN/Dbconfig on dated folders and current "data" and "newdata" with no incidence. But when I try to regrind I...
Had a Hard Drive go out during a Thunderstorm, started using another drive that had an exact image from a year ago. Subsequently the sales reports started adding on to the non reset-able totals from the last day of business from a year ago.
When the Hard Drive data came back from repairs and I...
Anything to worry about. We use Aloha 5.3 Tableservice with one EDC license.
We have been advised by First Data that all business locations with multiple Point of Sale devices that accept MasterCard for payment will be required to transmit a unique terminal ID for each cash register/credit card...
Aloha went down during a thunderstorm tonight. When it came up FOH terminals are displaying "Error code 1051 @ line 4152 in database app" Whole system is down. Restaurant is open all night. Need advice tonight.
Hi,
Using Aloha 6.2.15 running on Win Xp Want to change out an existing FOH terminal (clone) with the Radiant P1220 terminal. This terminal was purchased used and has a fresh install of Win Xp on the Hard drive.
I am not a tech and it has been about 6 years since I changed out terminals running...
Hi Coorsman
my aloha manager 6.2.15 does not have the credit card option under maintenance-system Can go to EDC and stop credit card processing ?
Also noticed that the MOD in trying to fix the problem deleted the item on the ticket making the balance zero, but the system is still trying to get...
Hi, we use Aloha 6.2.15
I have a couple of checks left open since yesterday because when we try to close them, shows "authorizing" If we try to delete the CC payment it wont let us because it is "authorizing" We have successfully ran the EOD and batched the credit cards for yesterday. How do I...
Thanks TheMagicJBone for your invaluable suggestions.
The FOH was running but the BOH would not generate any reports. I was concerned that I may not be ale to run EOD.
I was able to fix the problem on Sept 3 by simply running fixlog and then dropping the resulting file (fixed - renamed it...
So how do I get my sales transactions back for today. The FOH terminals are behaving normally except for the message under the number pad on the screen.
There is a suggestion on another web site that says; "Run the fix trans.log batch files in C:\ITTools\Fixlog in sequence (1, 2, 3, and then 4)...
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