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Dwalin, It is an IVR. Kind regards

Hi all, One of our customer wants to connect a Dialogic D/300 JCT-E1 with an Avaya system. Does anyone know what are the parameters of : - the Avaya DS1 ? - the Dialogic D/300 JCT-E1 ? Thanks

Thanks big70 and Latitude12 big70 sorry but it still not work. Thanks latitude12, your solution fix my issue.

Can you verify that the variable you use in the IVR are the same length than the one you send by PBX ? For exemple : If you send ANI 16 digits and VDN 5 digits, check the variables you use in the IVR are the same length. Usually these variables should be string type. A last thing : Never use...

In the IVR, do you use variables of the good length and type ?

Hi Ariadne, About the significant lag time betwen the hand off from the PBX to the IVR, check that you send the same number of parameters in the converse-on command than you receive in the IVR reception command. If you send one parameter, let the second parameter empty (not 0). Hope this help.

Hi IThack, All our customers use BRI lines and we don't have problem with them. Kind regards

Thank you big70 and intrigant. I have tried your solutions but I still have the same problem. All my calls take the analog line then BRI lines. Other ideas ?

Hi all, When I send a fax, I would like to use a BRI line. I have got a small Office with 4 BRI lines (Line Group Id 0) and 1 analog line (Line Group Id 1). I use my analog line as often as possible because there is no cost for calls on this line. If it is in used, the following calls should...

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Hi, Here is the issue. When the customer try to play its voicemail, he heards " You've got 5 new messages " and the the call stops without being able to heard the messages. The problem occurs with an IPOffice 406 V2 with embebbed voicemail. It's the 2nd time that this issue happens and the...