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  1. thertel00

    UCM Gateways

    Ok. Thanks. They are MGCP btw...
  2. thertel00

    UCM Gateways

    How does UCM communicate with its gateways? I need to change the passwords on my routers, but do not want to affect anything.
  3. thertel00

    Search Index Rebuild

    My OWA Users are having indexing issues. When a search is performed, they get "Search results may take a long time to appear because Microsoft Exchange Search is unavailable. Results will not include matches in the e-mail body." MS says the index needs to be rebuilt. Here is my question: Do I...
  4. thertel00

    Extension Mobility

    Is there a way in UCM 6.1 to see what physical device an extension is logged into? I can see what device profile an extension is assigned to, but how do I see what physical device it is applied to short of going set by set?
  5. thertel00

    7941 & Extension Mobility

    Everything was correct in the system. I rebooted my UCM's last night and it fixed the problem.
  6. thertel00

    7941 & Extension Mobility

    CCM Says it is not logged on. I even went as far as doing a factory reset on the phone. When it comes back up, the webUI still says the DN is 5422. This is wierd.
  7. thertel00

    7941 & Extension Mobility

    I have a 7941 at a remote site. The phone is logged out but still shows the username/extension. I have reset it by having the user unplug the cable, and also sent a reset from UCM. Any ideas?
  8. thertel00

    Saving Changes

    I just ran an EDD and it processed successfully. How do I add it to DROL?
  9. thertel00

    Saving Changes

    Do I need to to the EDD after hours or can I do it anytime?
  10. thertel00

    Saving Changes

    Here is what I get from LD 22 >ld 22 PT2000 REQ prt TYPE ovly OVLY SID 0 BKGD 044 PBXH 01 TODR 01 DROL 030 034 038 044 135 MULTI_USER ON
  11. thertel00

    Saving Changes

    How do I check to see when the last time it was run? Can I run it manually?
  12. thertel00

    Saving Changes

    I recently powered down my option 11c to move it to a new location. When I brought it back up, all the changes I had made in the last few months were not in the switch. What is the deal with that? Luckily, I use OTM and was able to identify non-working sets and retransmit the changes. How do I...
  13. thertel00

    Option 11c Cabinets

    "If you have any TTYs programmed against the FBR RCVR cards, you might want to remove those from programming as well." How do I check this? How do I out the cards?
  14. thertel00

    Option 11c Cabinets

    I currently have an option 11c. We are moving our office and downsizing so I only want to use 2 of the 3 cabinets. Do I need to do anything in the switch before I take the 3rd cabinet offline besides moving the sets that are on those cards? This cabinet only contains 3 Digital LC's and 2 Analog...
  15. thertel00

    CallPilot 201i SCSI CD-ROM

    My CallPilot hard drive failed this week so I bought a CD drive do I can rebuild it. It is a wide-SCSI drive, but I have the proper adapter cable and terminator on it so that it should be compatible with the SE interface. I boot the server into rom-dos and try to install NT but I get the...
  16. thertel00

    Media Pool Gone

    I just recently installed 2003 SP2 on my DR server and it seems to have cleared all but 2 random tapes out of my Media Pool. The pool is still there, however, the tapes are not so my job fails because it cannot find available media...
  17. thertel00

    Hierarchy

    There are a few different examples of this on here, but nothing quite like I need to do. I have a table in my DB with an ID, name and parent fields. I need to output this info in my ui but I am having trouble grouping them. Query results: ID Name Parent 100 Test NULL 101 Org1 NULL 102 Org2 101...
  18. thertel00

    ACD to remote office

    I setup an ACD (0648) that forwards to our office in Denver. If I call the local DID (619-794-0648), it rings through. If I call the toll-free number (866-592-2107) that is pointed to the DID, it does not even ring, it just disconnects. Here is the ACD: REQ prt...
  19. thertel00

    Reboot

    CallPilot 2 embedded
  20. thertel00

    Reboot

    What is the proper procedure to reboot my Option 11c on 25.40?

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