Search results for query: *

I've given it a final reboot and it seems to have cleared the fault. Maybe Virgin did something afterall!

Has anyone experienced problems with an Avaya IP Office 500 v2 connecting to Virgin/Telewest ISDN30 with Nokia NTE? The ISDN30 has 15 channels. For some reason we experience engaged tone on intermittently on incoming calls. There are plenty of free channels available when the calls are made. We...

Thanks all i'm looking over all this now.

Our customer was contacted by the fraud team at BT and sent them a list of suspicious calls. I checked out the person at BT and they do exist so i know it's not a scam. The customer is certain that it's not anyone internally making the calls. All the calls were made to the same number and for a...

Are there any measures you can take on the ip office to stop fraudulent calls being made through the phone system? Can hackers dial into the voicemail and make calls out? The customer has voicemail pro with an auto attendant on the incoming call route and a number of mail boxes. Any ideas?

Thanks. I'm a fool. Thanks for pointing the obvious.

Something strange has happened. I got it working on our own system. But i can't get it working on our customers system. Do i need to conigure any other settings other than the SMTP tab?

Thanks Bas1234. That worked a treat. Very handy to know if i have any similar problems in the future.

The customer is using user@gmail.com email accounts. I'll try you idea Bas1234 Thanks for your fast posts.

I've installed an IP Office 500 Version 6.1 with Essential Edition. I need to configure voicemail email alerts. The customer is using gmail. Has anyone got this working before? Any help would be much appreciated.

I've installed an IP Office 500 Version 6.1 with Essential Edition. I need to configure voicemail email alerts. The customer is using gmail. Has anyone got this working before?