The system has only eight lines, each assigned to their own position. Two of the lines are one rollover group, three are another set, and three lines are independent. We're a radio station and have been running a big Christmas contest where people call in to win. The studio lines are the two...
Our system, MICS 6.0, has been crashing when excessive call load hits. All active lives in group light up, freeze, go dead, then go into system startup. Could something be set up wrong? And one other question- how does one change the ringing service times?
Thanks...I've done that. I was looking for something else that might have been overlooked during install. That sys prog setting has been changed. It'll do tones...but no music.
I have wired audio source to proper terminals- pair 17- on block from MICS R5 and cannot get audio source. Phone volumes can be turned up on sets and all there is is white noise. Is there something which must be enabled for system-wide MOH I have missed?
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