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  1. mbhutchins

    Micros 9700 Closed check detail history

    I got this from Oracle from 9700_Totals_Purging_White_Paper.pdf They said the limits are hard coded in mrdb. I guess I could run a delete query on CHECKS and Check CHECK_DETAIL but not real comfortable doing that. Not sure of any other relationships that might be impacted. How long is other...
  2. mbhutchins

    Micros 9700 Closed check detail history

    I am having problems running the closed check reports at end of day and in report writer. Over night reports can take hours and report writer times out trying to run them. It's not a daily problem mainly after a series of busy weekends. Daily reports normally take less than 30 minutes. I...
  3. mbhutchins

    Micros 9700 Web Reports Report Mail

    I am looking for information to setup Report Mail on a 9700 Web Reports server. I can't find any documentation on how/where you configure the smtp server. Thanks!
  4. mbhutchins

    Outstanding amount total has no chk number - micros 9700

    I saw a fix for this for 3700. How about 9700. I have an outstanding check and no checks open.
  5. mbhutchins

    Micros 9700 isl files

    How can I get micros to recognize changes made to an isl file? The only way I found so far was to completely shutdown the database and reload.
  6. mbhutchins

    Eclipse on 9700

    Well I got an image for the HD. It looks like a 3700 server disk. Any ideas on how I can use it to connect to a 9700 system. 1st it does not autologin. I've set the IP for the workstation I want it to be and tried to run cal config but can't config.
  7. mbhutchins

    Eclipse on 9700

    Well micros was no help. Since support ended on the Eclipse they no longer have any images. It must be replaced with a 5A. Anyone have a ghost image of an Eclipse they could share?
  8. mbhutchins

    Eclipse on 9700

    No those are the config files for the workstation, calibration, server ip etc... The config file is in the tftp directory. It's shared with all the pcws's. Since these are the first eclipses I have I don't have a config file I can copy to their directory.
  9. mbhutchins

    Eclipse on 9700

    I have 2 of them and they both react the same way so I am pretty sure they are working. I can't get into the config because of the touch screen problems. The confidence test from the server will not work on them either. I'm trying to get a new image file from Micros or a new ghost image to...
  10. mbhutchins

    Eclipse on 9700

    It is in the bootptab and it does boot but the touch screen does not work correctly. I'm was wondering if there was a different image file for the eclipse.
  11. mbhutchins

    Eclipse on 9700

    There is no netsetup directory.
  12. mbhutchins

    Eclipse on 9700

    I'm trying to run and Eclipse on a 9700 as a DOS/diskless workstation. The HW matrix say's it should run the DOS client. I can get it to boot but the touchscreen is not working correctly, it lags and is not calibrated. The confidence test on the server to set the calibration does not work. The...
  13. mbhutchins

    WS5 Power UP

    We've had the same problem with our WS5s. I've only removed the power cord for 10 sec. not removed the cf card. Micros says it's a known problem with no fix.

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