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  1. jasonwood

    CallPilot Voicemail not responding to key presses.

    Rebooting fixed! so simple - thanks! Bit worrying though - if this can happen without warning. Current version is reading as 02.00.47.00 So you reckon this could be a recurring theme on this version?
  2. jasonwood

    CallPilot Voicemail not responding to key presses.

    When a caller reaches our voicemail system, the greeting plays and then the main menu of the CCR Tree plays. If at any point the caller presses any key, the message (whether greeting or tree menu) stops and silence ensues. I went into the browser-based CallPilot Manager and was able to listen...
  3. jasonwood

    Norstar Handset Volume

    problem affects internal calls too though - not using lines. Where would I find the "Use Set Volume" setting? That would help slightly, as we could keep the sets set at the highest level.
  4. jasonwood

    Norstar Handset Volume

    I have a CICS with version 6.1 - most phones are T7316E We find it difficult to hear callers. Internal and External calls are affected. We are constantly pressing the volume up button, pressing the phone against our ears, even putting our hands over our other ears but it's still very hard to...
  5. jasonwood

    CICS software upgrade

    I understand I need to upgrade my software to use my CICS with a voicemail system. I have... CICS... NNTM040AL3G9, NT7B58AB-93 REL 01N, NA-CICS-DR 1.0 (NT7B56) CARTRIDGE... NNTM040AKW53, NT5B41GB-93 REL 02B CARTRIDGE... NNTM040ATTJT, NT5B41GA-93 REL 02B CARD...NNTM040ASY0W, NT7B64AC REL...
  6. jasonwood

    Choosing a voicemail add-on

    Yep definitely more than I need... but it's about $200 with a 30 day guarantee - was made in 1999. I haven't found a Flash system for under $500. Still think I should be looking to Flash? Is setup/configuration easier on one vs the other? Thanks!
  7. jasonwood

    Choosing a voicemail add-on

    I have a Norstar CICS 2.0 and I am considering adding voicemail - I have never worked with, nor am I very familiar with the voicemail options. I've found what looks like a good deal on a used NT5B74AAAZ, described online as "NORTEL STARTALK PLUS MODEL 6 R4.0 VOICEMAIL SYSTEM". What are the...
  8. jasonwood

    Specific client can't reach specific IP address

    now working again... but I'd sure love to know what the heck that was all about.
  9. jasonwood

    Specific client can't reach specific IP address

    Starting today, at one of my locations, if you try to access my head office IP address (or any domains that point to it), there is no response (tried via web browser, jabber, database access, etc.). That location does not seem to have problems accessing any other IP addresses/web sites, and no...

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