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  • Users: dmeche
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  1. dmeche

    Mystery number handling

    Thanks for all the help so far!! I tried LD 90 and could not find anything. I'll try it again tomorrow. Does anyone know how to do a direct trunk select from the attendant console? Thanks.
  2. dmeche

    Mystery number handling

    I posted a couple of days ago about what I thought was a CDP problem. Well after I got into the switch I found that they are indeed trying to transfer a call with 7 digits; but the number is constantly busy. Here is a brief explanation. Two locations, partner companies, in the same town...
  3. dmeche

    Coordinated Dialing Plan changes

    I have a customer who recently changed PBXs at a branch site. According to them they could at one time dial 4 digits and get the other center. They want to change the route so that they can call the other site with 4 digits again. I do not maintain the other site but I may be able to get...
  4. dmeche

    Caller ID infor to fax server

    I have a fax server that takes faxes and assignes them to boxes in a PC that can be viewed as PDF files. The inputs are 4 analog DNs. When I test it with a butt set at the line cord just before going into the fax press all of the lines are ringing correct on the original lines and the lines...
  5. dmeche

    Call forward to fax server

    I have some numbers that I need to forward to a fax server. I got the first set of numbers to go to the correct box by going into CLS and enabling FAXA. I suspect this passes DTMF to the fax server. That works but now the customer wants to take other DNs and forward them to original working...
  6. dmeche

    Caller ID transmit

    Thanks! I should be able to fix it with this. Have a great day!!!
  7. dmeche

    Caller ID transmit

    In which load on an Option 61 do you set the transmitted caller ID number? I know if has something do do with the customer database, but the range says it is set between 0 and 3999. We have a new block of DIDs that start with 4100. Any help is appreciated. Thanks dm1964
  8. dmeche

    Call recording on a Call Pilot (Messenger)

    Does the Call Pilot or Messenger, (the model that installs in line with the Norstar)have a call recording feature. If so how easy is it to set up and work. I need to get a Call Pilot or Messenger that will have 30 mailboxes, 25 unified messaging seats, and a call record feature for all the...
  9. dmeche

    Eight T7316E's keep flashing red: dead from thunder storm!?

    The gas protectors the phone company uses have too high a rating to protect Norstar equipment. By the time they open your system has taken damage. Try going to this web site. http://www.itwlinx.com/products/subcategory.asp?category=41&subcategory=4 You would put these in line with your...
  10. dmeche

    New to BCM

    I have a customer that needs a new system and I am thinking on proposing a BCM. Currently he has a Norstar CICS with 6 1FBs, 18 extensions, and a CP100. I need to install a system that will handle a T1 with DIDs, have the keycodes and hardware for 30 phones, and 30 voice mail boxes. He also...
  11. dmeche

    Programmed Speed Dial Erased On All M7310 Sets?

    If someone did do a copy all, and it was a user, use that as an opportunity to change the password for the system administrator.
  12. dmeche

    Cap module power supply

    Anyone run into issues with a 24 VDC power supply not running all of the modules on a M7324 with 2 CAPS? The customer has 2 - M7324s with 3 - CAP modules each. All of this is running on 1 - 24VDC power supply. It has been running fine for a few years, but now is giving them problems. I think...
  13. dmeche

    Campus install

    I would try point to point T1 between the buildings if they refuse to run conduit. Once they get a price from the local carrier on a T1 for that short a distnace they may opt for the conduit. Try telling them that if they connect their buildings with fiber they can convert their routers or...
  14. dmeche

    Residential wiring standards

    I am helping a company develop standards for in home telephone, internet, and cable TV applications. They are a local CLEC that will be doing fiber to the premises. I am looking for training material for installers, OSHA safety regs for attic work, and perhaps a few books or guides that a...
  15. dmeche

    6x16 Lost Configuration

    I don't know of any user serviceable parts in a 6 X 16. I never tried to take one apart. You can try a UPS to hold the system up during power outages, or backing it up with Norstar Manager then just downloading the config. I don't know if the 6 X 16 has a release that works with the Norstar...
  16. dmeche

    Forwarding off site

    Is it possible to forward a Norstar phone to a cell phone? Any ideas on this. They have a Norstar 0 X 32 and a CP 100.
  17. dmeche

    Call pilot forwarding

    I have done some work with Meridian mail, but not Call Pilot. I am trying to help someone with a Call Pilot that operates on a Op 61C. Here is the issue. They want a DN to forward to another ext if that DN is busy. If the DN that was forwarded to is busy they then want to go to another DN...
  18. dmeche

    Just how useful is backup & restore?

    I am pretty sure you have to be on the same software version or pretty close. I have actually restored Norstars quite a few times with NRU and had no problems, yet. I even backed up a system from one site and loaded the programming into several others in "cookie cutter" installs. ( ie, the old...
  19. dmeche

    Analog line replacement with IP

    I have a customer with an old 8 X 24 Norstar. It connects to a branch campus 500 yards down the street via 6 ATAs that connect to OPX circuits from AT&T. The OPX lines drop out at the branch shop where they connect to a 6 X 16. Well with equipment this old and the location they are having...
  20. dmeche

    PRI codes

    Thanks guys; My software version is 30CPG05NAT. The existing T1 is being replaced by the PRI and the card is in the main cabinet, lines 31-54. The existing PRI is on 1-23. I have a card that is not being used in a Trunk cabinet (module 8) but there are no plans to do anything with that one...

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