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Hi I have an IP Office 8.1.73 that has been sitting in storage for about 2 years and I want use it to test MS Teams integration with a SIP trunk I have the following licenses installed: Phone2 ATM4 VCM32 DIG DCP16 I believe the SIP license will only run on minimum version 9. What is the...

Hi I am working on an Aspire system release 5 software, the issues all seem to be wiring related. Any help is appreciated. The lines are all pots lines being handed off on a 66 block. It looks like from the 66 block they are punched tpo another 66 block of the old telco provider ( they switched...

Yes and the one I have doesn't have the flash, I restored to default and now the Analog ATM 16 just flashes red, also on the Phone 8 and Digsta8 I see there are ATM 4u, they are trunk ports but I don't see them in the Manager. I would use those instead of the Analog 16

Ok I just realized its a 500 v1 not v2 so I don't have embedded VM.

Hi everyone, I picked a used IP Office 500 v2 version 5.0. It has VM Pro license but vm pro server, I was going to use embedded vm since only have 8 users but if I set it to embedded vm it doesn't work. When you dial *17 to get or setup vm you get a busy signal. The system is showing 2...

when I export I only see 3 of the 6 licenses in the excel file.

OK is that pretty straight forward, just go to export in Manager to export all the licenses. I tested exporting on another system. It list 6 keys but when I export I only see the in the excel file

Hi everyone, I just picked up a IP Office 500 v2 version 5.0, the system is a working system it has VM Pro license but I didn't get the VM pro server with the system, I was going to use embedded vm since I only have 8 users. When I dial *17 to check vm I get a busy signal. I am just being to...

I have a remote user who is unable to access the internet within a terminal services session logged in via RDP. Everything worked fine on Friday. We have 5 TS servers Server 2008 r2, all running on VMware The user logs into network via firewall client, no issue User then logs in via RDP, no...

ok sent

Gunnar When I scan your code it does not show a valid email address, I used several different code readers.

Gunnar Thanks for all your help, just finished another project so back on this issue. I can now open both configurations within the same session. Still unable to make calls between locations. When I look at the IP trunks I created, it states SCN is DOWN. Do I need to create any additional...

No I am going to renumber trunks at site A because they conflict with Site B extensions and reboot system after they close for the day. Tomorrow I will look into firewall and configure short codes to see what happens. Thanks for the help

ok Status is Green Remote table green Generated BLF green All the values in the table are 0

No I get the same result it just says connecting. When I look at the H323 trunk summary it says Small Community Networking down. I have no trouble opening configurations from each others site

ok when I launch monitor it just says trying to connect to 10.1.1.222 (ip address of the system) Monitor screen is blank

Is the SCN just for free calling between sites, sharing Trunks, failover, overflow, etc.? One site is a store and the other is their warehouse. They want to be able to dial extensions between the 2 sites, they want to route calls via AA at the store to the a department in the warehouse, so I...

Can ping from either site, I can open configurations from each others site. I have not set any short codes up, which ones will I need? Is there a specific port on the firewall that needs to be opened?

They are using a Checkpoint Firewall with an IPSec site to site tunnel. Are there any specific ports that need to opened up on the firewall? System Status from Site A 192.168.99.0 255.255.255.0 RemoteManager DialUp Static 192.168.43.0 255.255.255.0 LAN2(WAN) LAN Directly Attached...

Ok I changed the trunk group so it is unique but same issue. The only other thing I can think of is Site A extension numbers are 7XX, Trunks are 6XX, site B extension numbering is 64XX and trunks are 5XX. I thought if this was set up correctly I would extensions list for both system when I...