It is 4 outside analog lines into the Partner then a simultaneous ring to all phones (5 lines). The funny thing is that it happens when using line 1 and no one else is calling in. So in theory there should be no issues there. Wouldn't the hunt issue be through the controller or expansion?
Parke
I am using a Partner system 206EC R3.1 and a 4.1 controller.
The situation is: Occasionally when an incoming call is received the person on the hears the ringing but our phone stations do not ring. Would that be the controller or possibly the 206EC expansion module?
If you need any other...
Its that simple? I am so annoyed I didn't see that. Thank you so much.
Now one other question. If our front desk leaves and isn't covered. Is there are way to have her extension in the cycle bypassed?
No Operator --> AA
instead of this.
operatorHG -> NoOperator hg --> AA
First thanks for any and all help I am stumped on this issue.
Here is my setup.
Calls come in
Hunt group (Operator)
With one user (front desk)
If they don't answer it goes to a secondary hunt group
with several users.
If they don't answer it overflows goes to an Auto attendant.
The...
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