First, restore your policies to their previous settings & see if that clears it up, then make changes incrementally until you find the problem. It's more likely that your policy changes have affected Exchange services than that Norton is the cause. Make sure all your Exchange services logons...
Is this a central quarantine database that clients submit to? If so, are the clients then quarantining locally instead of on the central db? If so, they may not be able to connect to the central db due to some kind of network connectivity problem or blocked IP ports. Have you checked that the...
The client log files will be on each client, not on the primary or parent server. We always get the "could not collect" message when client machines are shutdown or not otherwise connected to the LAN/WAN, or there are network connectivity problems, i.e., SSC cannot contact the...
Unlock the server group, go to All Tasks>Norton Antivirus>Client Administrator Only Options, click on the Security tab. Either deselect the "Ask for password to scan a mapped network drive" or click the Change button to change the password.
I agree with Zelandakh--why let the clients...
We run scheduled scans on all our NT and W2K workstations and servers while they are locked. We're using NAV CE 7.5 and have never had a problem. Does NAV have the correct permissions? Are you logging off instead of locking? I think there must be some other reason.
Check out the following article for the communication problem
http://service4.symantec.com/SUPPORT/ent-security.nsf/3d2a1f71c5a003348525680f006426be/a5a94f2ca101993388256a220026ac2e?OpenDocument
If that doesn't help, also try the Symantec search utility--I alway use it first when there's a...
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