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It was set to Forced account, Everything is working great now. Thanks for all your help.

The FRL is set to 3 and so are all the other extensions that are active. All the settings appear to match the working extensions. Any other suggestions? Thanks

If figured out that the phone had actually gone bad by doing a system response test. Now it works fine except, when the user tries to dial an outside line they get a fast busy. I have check the retrictions and it is set to unrestricted. Am I missing something?

I have and extension that for one reason or another will always go straight to Voicemail when called. What could cause this? This is a remote switch and I am dialed in with WinSPM 4.0. Any help would b greatly appreciated. Thanks

How hard is it to change out expansion modules on a merlin magix system. I am mainly interested in chaging from a 412TDL to a 024TDL. Is it as simple a powering down and chaning boards or do you have to use WinSPM to change the config. Thanks

For some reason WinSpm is now acting up. I try to dial into the switch, get transfered by the operator and then keep getting a carrier was not detected error. I have set the modem speed on both WinSPM and in device manager. Is there anything else that I should try?

I have a system that I need to get into, they guy we paid to install it didn't give us any documentation. I am sure that he didn't change it from the default. Does ayone know it? I think it is like craft something.