Just got a new Fibre service installed by our ISP, the problem is its a 1 meg burstable service it has a flat fee of 600 a month for 1 meg and 30 dollars a month for every meg we burst over the 1 meg.
I dont want any surprises when the bill comes in does anyone know how i can rate limit the...
I have a remote shop that is too small to put in a phone system but still needs the function of paging. Anyone know if i can install a Bogen AMP and page from the managers office without a phone system? if not any suggestions on how i could get this setup?
I have a BCM400 and BCM50 they want me to take one of our DID's and foward any calls to that DID to an external number. Can i do this without needing to have a phone hooked up to the extension?
Noticed that our voicemail has been hacked and calls are being made thru our voicemail system.
How can i restrict these calls from being made ? Can i setup anything that only allows the routed calls to call certain numbers ? Or can i make it so you cant use the typical 1111 1234 for voicemail...
when i enable the park and page function from within the voicemail box it allows me to have the customer press option 6 which will page me over the paging system. Works great when you dial in to that sets direct number or if we call that ext over the VoIP network from a remote branch.
Problem i...
Thanks CTCINY i do have a BCM 50 R3 these service DN's can you have more then one and where can i find them in element manager if you could lead me in the right direction i can try and figure it out from there.
Having the ablity to fwd from one auto attendant to another auto attendant on the...
in the CCR tree create a transfer then select route in out dial method,can you explain the ip trunk route to me ? by destination number you mean the extention or public phone number ?
Anyone know a way to take an option on one auto attendant and have it forward to another auto attendant ?
i know how to get it to go to another auto attendant thru calling the other auto attendants number but its tying up two lines with this method hoping to avoid tying up the lines and take...
Currently we have 5 BCM 50's and 1 BCM 400 @ head office, right now all locations can 4 digit dial each other, also each location has a main number that is answered onsite by a CCR tree. We want to keep the local numbers and local ccr tree's but now want to add a 1800 number that will be...
Faced with a new problem within our dealership wondering if anyone can help me out. During our night shift the counter is left unattended which leaves the customers waiting to be seen to get service. I was wondering if there was any way to add a button on our service counter that the customer...
BCM 50 setup at one of my locations, what i was hoping to happen was the dealership side has there own CCR tree and there own number and then we have the admin side that has there own number and CCR Tree i m hoping to have option 4 on the dealership side forward them to the Admin AA ? anyone...
We have 6 sites up and running now and each site houses the voicemail locally on the BCM. we have some staff that would like to be accessed from each location when customers use the dial by name directory i know it grabs the names from the voicemail names how can i have them at all locations...
I ended up using wireshark and found the problem to be on my sonicwall firewall devices. when the connection started it opened a TCP port with the other BCM then handed it off to UDP and in my default firewall settings i had TCP timeouts set to 15 minutes, i just setup a special rule from BCM ip...
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