Agree with Kyle also. TIP: Choose a SIP domain and keep using that. The registrar (SM) can be a ‘real’ domain name but the SIP domain is just the SIP domain, like sip-abc.com.
Why the question? Looking for an alternative? Ever heard heard of Pridis’ Connecsy? Work on ACO, IPO, Aura, etc.
Freelance Certified Avaya Aura Engineer
You can also search on the support site for a document called 'Best Practice Recommendations for Network Regions’. That document explains a lot and that’s how we do it!
Freelance Certified Avaya Aura Engineer
I’d check DNS. Mostly we don’t use it but I have seenm before that the customer changed it and the SBCE was infected.
Freelance Certified Avaya Aura Engineer
New R8 SMGR can do Regex Adaptations. That could also help you. It’s not easy but once you understand it, you can do a lot!
Freelance Certified Avaya Aura Engineer
I have installed and configured many SBCE’s but when I started, the docs explained what to do, but not what it does. So that will a challenge. But perhaps this helps a bit.
https://download.avaya.com/css/public/documents/101063932
Freelance Certified Avaya Aura Engineer
A ok, I see. Well I got some upgrades to R10 coming but I am not sure when exactly. If soon, I will let you know.
Freelance Certified Avaya Aura Engineer
Hi Jerom,
Sorry for what I am about to say, and I am not trying to be rude. All the questions you ask are not really SBCE questions. Using the (or any) client through the SBCE is the next step. You first need to understand how the workplace client works in combination with the IP Office. Once...
There is a difference in presentation if you use ‘with coverage’ set to n or y. play with this one first. if you see the company main number or the VDN DID then adjust the public numbering. If SIP and SBCE use a script to do this
Freelance Certified Avaya Aura Engineer
I think you are looking for 'monitor bcms’ commands. That will give some info, if the trunks, etc are monitored.
Freelance Certified Avaya Aura Engineer
I need some more help. Why did you lift the handset? I mean, when the phone rings and you lift the handset, it is answered, I think.
But I think you might have some bad DSP resources. You should be able to see what resources are used and go from there.
Freelance Certified Avaya Aura Engineer
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