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Did you check out support.peregrine.com? There are very good documentations about that. Bye from Germany.. Frank

The sc3user.ini file contains ServiceCenter GUI and other parameters for an individual ServiceCenter client computer. How can we designate where to create the sc3user.ini file? Our typical user computer configuration write protects the winnt directory, which is where sc3user.ini is created by...

Oh Just seen.. This dx111ge (Programmer) Dec 25, 2002 you cann t use arrays .. thats means , in the format control on display set a threaded variable (e.g. index...

Thats easy to do. Lets say your cap. word is "Admin" 1. Set the visible condition on your field to Yes. 2. The visible conditition set to [$visible]="ok" 3. On your form add a field. The input must be $visible. 4. You should hide the field $visible. Set the visible...

Try it with this: status in $L.new="alert stage 1" and ((category in $L.new)#"Component" and site.region in $L.new="Americas") Bye from Germany.. Frank

Thats really not the best FAQ :-) Sorry.. but its my opinion. Bye from Germany.. Frank

Just open the schedule - file with th edatabase-manager and make a true-search. There you will see all your scheduled alerts. If you want to delete them.. you can do it there. Bye Frank Bye from Germany.. Frank

The correct address is: http://www.sc-resources.net/ Bye Frank Bye from Germany.. Frank

Its a little different. But VERY powerful! When you know how to use them.. you can really do ALOT with that! I would tell you more a little.. but i am 8 Minutes away from my 2 weeks vacations! :-))))))))))) Bye from Germany.. Frank

Check your schedule - file. Is there the problem status "RESOLVED"?? for the planned updates? Bye from Germany.. Frank

That could be done through a event. In this event the problem.status would have to change to 'Closed'. That should be possible. With macros... I don't think so. Bye from Germany.. Frank

You are talking about the problem.status - field? Are you using SC 3, 4 or 5? Bye from Germany.. Frank

c:\program files\servicecenter\run There should be the sc.ini - file Bye from Germany.. Frank

I guess its behind the taskbar. Just move the taskbar to the left or right side.. Your toolbox is probably down there somewhere. Frank Bye from Germany.. Frank

Hi again... any good news from you? :-) Bye from Germany.. Frank

Just type gl in a command line. Then search for your Global Value. You will see if a expression is used or not. Bye Frank Bye from Germany.. Frank

I guess this: Cannot evalute expression(macro.runner,evaluate.begin) is a point to work on. Are you using a expresstion to build this Global Value? If so.. I think you should check on that. Bye from Germany.. Frank

If that really happens only by 1 user.. I would check if he is using the correct SC - version. Maybe you made a update lately and he didn't update his client installation yet? 2nd thing is to check the macro condition of course. Bye from Germany.. Frank

Did you try it with another variable instead of a global one? Bye from Germany.. Frank

I don't know how voted for me... But thanks! :-)