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Hello all, I know this is really old school but they are still around. I have a 2 card Partner system on a two slot carrier. The customer wants to add two Avaya 9031 cordless phones. I have the phones and the associated radio modules with matching serial numbers. The question is, is there...

Hello all, I been trying to find out, on a typical CDR string, does anyone know about how much data, in terms of bits or bytes, that string takes up? I have reviewed the CDR admin and features manual but could not find a reference to that. This goes for an Avaya red or blue voice platform...

Thanks guys for the responses. I had hoped that the software releases was not an issue since this problem appeared our of nowhere ...one day all is good, the next, well, issues. However, one good thing came out of all of this, and that is that instead of setting the IP phones to factory using...

Thanks for the responses guys: Kyle555- this is what the files look like, tried looking for the DHCP 242 but could not find it. 96x1Hupgrade.txt: ******************************************** * Common Kernel/RFS File for all 96x1 models ******************************************** IF $MODEL4 SEQ...

Hello all, I have a situation where my 96XX IP phones, when they are rebooted, whether manually or a power glitch, come back up as a SIP phone, not to its original H323 set. I have to go in and clear the settings and enter them manually in which case, the phone come up ok, as H323. Has anyone...

Hi all, I have a question concerning SBC, Session Border Controller. We will be in the process of replacing our T-1's with SIP trunks. In a nutshell: we are currently carrying voice and data over these T-1's which terminates in a router. From the router it connects to a Cisco switch for the...

Can someone offer a definition on Avaya support levels or tier? For example, what is each level or tier responsible for when it comes to technical support on an Avaya Aura, System Platform, Call Manager, Definity, S8XXX, or voice mails? Also, can you offer some examples of system issues that...

Thanks for the response wmainc, does that means that all I need is the IP addresses that I already have defined in node names? I have defined two separate IP addresses on the S8300 and S8800. So how do I "activate" the secondary CDR links ... they show "down" when I stat them. Also, what ports...

Hello all... I'm stuck. Hope you can help. I have both an S8300 on a G700 with a second G700 and an S8800 on a G430 with the CDR parameters as below. The problem is that the secondary link always shows down on both call servers but the primary link shows up, again on both. I tried the...

Hello all, I have this Avaya CM4.0 (R14X.00.5.742.0) with a CAMA trunk provisioned on port 1 of an MM711 located on V2 in the G700. When placing 911 calls, the PSAP sees 0000000 as the ANI instead of the number that is dialing 911. The call is clear, no static or bad volume. I have 911 set...

Hello all, I have no problem administering a 23-channel PRI with signal group using the MM710 media module. However, when it comes to a plain old-fashioned 24-channel DTI, the task escapes me. I cannot find instructions on supportavaya.com nor on any of my technical documents and I am not...

Thanks for the replies guys. The upgrade was postponed but was finally rescheduled for this past Friday. I was able to use Avaya Tier 3's instructions with good results, thanks AT3.

Hello all, Not quite sure if I am doing this correct as it has been several years. I need a refresher on upgrading firm ware on cards residing in a g450 such as mm712, mm711 etc. I have an MM711ap hw31 fw096 that needs a firmware update. What would be the steps that would allow me to do this...

Hello everyone, I been working with Avaya products (Definity, Aura, SXXX)for some time and now have a need to get certified on ACIS, ACSS, and others. Since I never worked for Avaya, what options/resources are available that the average technician can turn to, to prepare for the tests? I know...

Awesome response Stinney, I am willing to be that these people grab all those pretty accronyms from other postings and paste them to their own without the faintest idea of what they mean. They ask for S8300 experience but if you worked with X8700, they won't bother looking at you because in...

Ladies/Gentlemen, I have been working with both Avaya and Nortel platforms for quite sometime. I consider myself quite good, on a scale of 1 to 10, I place myself an 8, since there is always room to learn. I been unemployed for several months and came across a position I thought I could...

Thanks JayNEC, I am scheduled to do the upgrade this Wednesday and will let you know how it went.

Hello all, I need to verify the steps needed to intall a bin file to a G430 with an S8700. I already dowloaded the bin file in the format Gxxx_sw_yy_zz_1_bin to my workstation but am unsure of the command needed once I log into the G430 via the Services port. The file will be copied to a...

Hello all, I am trying to find out on what gateways (G700, G430, G450, G650) does a TN763D Aux Paging card fits into? I am guessing that in none. I have an S8700 Call Manager with G700 gateways and need to provide a page trunk that emulates a TN763. The Valcom paging unit I have requires a...

Hello all, Has anyone here ever purchased a CUCM, Call Manager? from e-bay as a learning/testing tool? I am very interested in learning all I can about Cisco Call Manager. I have several books on the subject but now need some hardware for practice and testing and to prepare for the CCNV TEST...