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Thanks for the reply Isokocons. I managed to get a case open with Cisco TAC (without having to pay) because the problem only cropped up after the IOS upgrade. It turned out that I needed to add the following entry to my access list: permit esp any any For some reason I didn't need to allow...

Hi Guys, I just upgraded one of our Cisco routers to IOS version 12.2(23) and now I'm running into issues with our firewall configuration. Everything was fine until I upgraded but the upgrade was to patch a vulnerability so I don't want to go back to our previous version. The issue is with...

I don't want all the traffic to go to the nokia router because Site B has their own Internet access. I will try setting up a static route for the IP subnet that they need to reach via the Nokia router and see how that works. Thanks for the info. Niall

Here's the scenario: Site A Cisco 2621 router (Connected to LAN) Nokia IP 330 router (Connected to WAN) Site B Cisco 2621 router connected to Site A's Cisco 2621 via IPSEC tunnel. At Site B, I need the clients to be able to connect to other clients on the WAN via the Nokia router. So I need...

We're currently running IOS version 12.1(5) I think we have 16MB of Flash Memory and 48MB DRAM. I don't believe we have a CCO account. Unfortunately I just found out that there isn't much money in our budget this year for any upgrades either; we're a non-profit Healthcare organization. It...

We were hoping to avoid an additional costs besides the VPN client itself. What does Cisco typical charge for IOS upgrades? There must be lots of companies out there that have made VPN clients that work with IPSEC which would work well with a Cisco router, isn't there? Niall

My company uses a Cisco 2621 router to establish IPSEC tunnels with remote computers so employees can access their work from home. We used SafeNet's SoftRemote VPN client software and never had any problems. We recently upgraded the client computers from Windows 2000 to Windows XP. We also...

There doesn't seem to be a fix and I'm not sure if Microsoft is even aware of any of these issues. I have now discovered a problem with Offline files where users can't delete their "My Documents" files if they are setup to be synchronized. It's weird because if you disconnect the...

Hi Guys, I need to create a custom form in Outlook. This is my first time ever working with VBA and I can't seem to be able to modify the properties of an object like you can in Visual Basic. I browsed the MSDN website and found out that I need to "instaniate" the object control...

This just allows me to access user accounts that are cached on the machine. I'm not sure what you mean when you tell me to delete older and existing shares. Niall

No 3rd party firewall is installed on the clients. The most common file type they are trying to delete are Microsoft Word documents. Niall

Thanks for your suggestions, bcastner. The first article you referred to deals with it taking a long time to delete files across a network. Since I can't delete files at all, I don't think that's the issue. The second article talks about issues with SMB signing between Windows XP clients and...

A number of users on my company network are having big problems with deleting their documents from the "My Documents" folder. They use laptops so I have redirected the "My Documents" folder to their user folders and enabled offline files so that they can work on their...

I'm not trying to be a smart ass but did you make sure there is no floppy disk in the floppy drive that it's trying to boot off? Niall

I don't think this is an issue with mapped drives because the problem that is occurring at my company has to do with the selection of wallpaper that comes with Windows XP and is located in the Windows folder on the C: drive. Something else is going on but I'm not sure what just yet. Niall

We have the same problem at our company with our Windows XP SP1 workstations only. We still have an NT 4.0 domain without any active directory structure so there is no group policy settings so to speak and our Windows NT domain policy doesn't restrict wallpaper. Niall

In a Windows NT domain the default profile is copied from the NT server's NETLOGON share. All you have to do is set up a profile the way you want it and create a "Default User" folder in the NETLOGON share and copy it there. I'm assuming it would be the same or similar in Windows...

When Word crashes make sure to check that the winword.exe process is not still running. You can check by pressing CTRL-ALT-DEL and then clicking the process tab. Look for "winword.exe". If it is running and you have no instances of Word opened, kill the process. That should...

We used to use Microsoft Systems Management Server to push the updates out to all our clients but now we have ePolicy Orchestrator which is management software designed by Network Associates to update their products and modify policy settings for their products. You can find out more about it...

Make sure you put his username in as computer\user. Usually C$ is an administrative share which means the username that you are using has to be part of the local administrator group. Does he know the administrator password? You can try using that username and password if he does. Niall