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So it seems I'll have to go onsite to fix the SD and upgrade the system manually. Thanks for all your help though friends!

@Westi, Yes, we have done both. We are running as the user Administrator and AS Administrator with no luck @Telecomboy, Yes, this was a test of maybe the Manager download was corrupted or something... We are drawing at straws here.

Hello all! I've encountered another issue. I'm trying to perform a multi-step upgrade but I can't even get the ball rolling because of this error! Has anyone dealt with this kind of error before? See picture below: If anyone has any insight for me to NOT go onsite to fix this, it would be...

The account code worked! Thank you both for your inputs. I actually discovered the Account Code just moments before either of you replied. Thank you!!! :)

Hello all, I just got a request from a county prison to have two phones that are closer to inmates to only work if there is a code to use the phone so that the inmates aren't making calls. I suggested that the phones be logged out when not in use but they would like something along the lines...

I know that the VPN phones all going back to the same IP address. I looked at your post and I have had 3 phones works perfect at one location with the same exact set up as this one but just with more up-to-date equipment. It does make sense that the phones may have an issues all getting...

Hello all, We have a client that has 3 9608 VPN Phones that are connected to a system that is on 8.1(56) and the firmware on the phones is 6.6 and up. The VPN device they are using is a Cisco ASA5505. The VPN phones have all the correct information logged into them. A few of the phones will...

Hello all! We have a customer that, on occasion, will get calls and there is nobody there. (spooky I know) They claim that some customers will call back after a disconnect but some of the calls they answer will have nobody there. Any feedback on this issue? This site has been struggling with...

@holdmusic34 I'm guessing that something with the power went kaput either a power failure inside the building right there or like your said, some dingus went and messed with something they should and when they were asked if they were responsible for the phones going down "I didn't even touch...

@tlpeter I do see your point. I thought IPO was smart enough to log such an event or some kind of power loss when it booted back up like a PC. With the help of a colleague I found that they last system restart was because of an "Abnormal Termination" which means someone possibly yanked the...

Hello my friends! I got a customer that called saying that their IPO just lost power and it came back up. All phones and call flows are back to normal but they would like to know why. Is there a spot in monitor that would be able to show what happened or is there another location where I could...

We use Cisco ASA 5506 devices at the company I work for. They are a little tricky to program but once you get the hang of it, they work pretty good.

@TouchToneTommy I've seen you around on these forums a lot and you know your stuff! If I get all these old keys on SD cards it will feel like I hit a gold rush in the 1850s! I'll let you know my findings. Thank you! :)

Hello friends! I was stuck with a nice project that I would like to see if any potential Purple Star winners would know. So we have this box full of Serial, 500 V1, and USB Feature Keys that have a TON of licenses attached to them and would like to make use of them and slap them on a SD Card...

@TouchToneTommy That was in my 96xxvpn.txt file. I've put it in this thread. The phone definitely picks up the file as I can see it run across the screen on the phone. Any other tidbits of wisedom? Thank...

I know the newer phones that you can buy will come with the software pre-loaded which is AWESOME but to make use of the few we have from days gone by, I'd like to get these working for VPN. I have one that has the VPN software on it from a previous time but I have 3 9608 phones that just won't...

Good morning all, I am trying to get a few old 9608 phones ready for a customer to use for VPN purposes. After screwing around with the 46xxsettings.txt and the 96xxvpn.txt settings, I hit a brick wall. No matter what changes I make, I just don't think they are sticking. The current version...

Thank you both for your replies. I'm trying to sway the client to go this route as UC Modules can be headaches. Knowing that this process can be done is a bit more reassuring than rebuilding their entire call flow design. Stars to you!!

Hello all, I may have a client upgrading from a UC Module to a standalone Voicemail Pro Server (Thank God...) A little back story, Xima installed Xima Chronicall onto their server and pointed all the voicemails to be stored onto the UC Module (Insane I know) I've been on the phone with Xima...

Excellent ideas all! I highly like the idea of making a fallback group named "VOICEMAIL DOWN". That should help in future installs. (this customer just wants the fallback to go to one phone.) Thank you all for all your help! Diffie [afro]