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  1. 2

    Loss of my privacy

    10. I have been told by my neighbor who assisted me in some tech issues that he was the one who changed the WiFi name By adding the “1” at the end. He also hid the network. I did notice the change to the password by accessing the Xfinity app on my iPhone. 11. How is my smart tv connected to...
  2. 2

    Loss of my privacy

    Hi Rick998, I took a couple days off from dealing with this situation. I appreciate your detailed explanations of what you believe is happening and it Has made me rethink some of the issues that I am experiencing and has made me put some limits on solving this situation. I am not 100% sure...
  3. 2

    Loss of my privacy

    I wish I could give you a hug. Sept. 22 I opened the Sonos app on my IPhone and an article popped up. It was entitled “Configure your firewall to work with Sonos”. I have never searched for that topic. My Sonos password does not work. 3:00am...
  4. 2

    Loss of my privacy

    A5. How are they connecting to WiFi……I am not sure…I did change the password on the WiFi but I don’t remember changing all of my Device password. I have always felt that he can get into my IPad Air because I have changed a password and the password would not Work the next day. I have also...
  5. 2

    Loss of my privacy

    Answer 1. Yes, I have turned my shared Xfinity Home Hotspot service off. Answer 2. I have changed my password on my personal Xfinity WiFi. It is a 19 character password. I have not changed it On all devices. This I will do. Answer 3. I have not used Invite Users to share my Prime Video...
  6. 2

    Loss of my privacy

    I believe I am being hacked but I do not have the tech knowledge to know how this person is able to do what he does. This is what I have experienced: - I signed onto my Amazon account and found a football game. I was able to exit the game and then found a statement across my screen that...
  7. 2

    Neighbor Hack

    Good info….Thank you
  8. 2

    Neighbor Hack

    I have a hacker situation where the culprit stands close to my outside WiFi hub with and instrument that looks like a cell phone. I do know he has a server in his home. I suspect he is getting into my Xfinity WiFi network. I have also noticed that my IPad Air was being used as a hotspot. He...

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