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  1. DaleJayRock

    Simple 3300 Question!

    Or at least I hope so! I have been asked to look at a Mitel 3300, and i have very little experience. I'm sure it is something simple: Customers calls come into main number and first ring on Operator (0). They then ring on Extension 3010 and 3011. I'd like to add 3043 to this also, so 3010...
  2. DaleJayRock

    ACD Silent Monitor problems

    Hi, They have an ISDN30 so i assume digital!
  3. DaleJayRock

    ACD Silent Monitor problems

    End user reports this still not working (Not Allowed) is there anything else i need to check?
  4. DaleJayRock

    ACD Silent Monitor problems

    Hi DryAquaMan, Thanks again for your response! I have the following options on my COS: ACD Silent Monitor Accept ACD Silent Monitor Allowed ACD Silent Monitor Notification The extension that is doing the monitoring has ACD Silent Monitor Accept and Silent Monitor Allowed set to Yes. I...
  5. DaleJayRock

    ACD Silent Monitor problems

    By the way, i have checked this is allowed in the CoS that the extension has.
  6. DaleJayRock

    ACD Silent Monitor problems

    Hi Guys, Just a quick question, my end user is trying to initite the ACD Silent Monitor feature which is currently assigned to *4*. When used, we are prompted for the extension to be monitored but every extension reports "Not Allowed" Any suggestions? I'm very new to the Mitel so any help at...
  7. DaleJayRock

    Call Barring Premium / International / Dir Enq

    Very useful information, thanks guys. Will give this a go and give you a shout if i need any help. Thanks again
  8. DaleJayRock

    Call Barring Premium / International / Dir Enq

    Hi all, Looking for some advice on adding call barring to a Mitel 3300. I believe this is done in COR - do i simply need to add COR 4 to the extensions i want this to be effective on or do i need to determine which numbers i wish to bar in the COR first? I assumed these may be set already but...
  9. DaleJayRock

    Cisco 2950 EI

    Thanks for the link DGRizzard. Guess we will look at other options.
  10. DaleJayRock

    Cisco 2950 EI

    Hi CommAdmin, Thanks for replying. I've had a read over it but i can't see if there are any prerequisites i need to do to get srr-queue to work. Our switch certainly doesn't accept the command. I'm stumped!
  11. DaleJayRock

    Mitel 3300 and Spectralink Handsets

    Good morning techies! We currently have a customer who has a Mitel 3300 (not sure of the software release version at the moment) and Spectralink SNP2400 handsets. However, he is having a few issues with them and would like to either a) update the Mitel 3300 software (i will find out what...
  12. DaleJayRock

    Cisco 2950 EI

    Hi All, I'm looking to limit bandwidth on a port but cannot find the commands (i did find srr-queue but doesn't seem to work. Do you have any ideas and is there any further information you require? Cheers!

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