DaleJayRock
Technical User
Hi Guys,
Just a quick question, my end user is trying to initite the ACD Silent Monitor feature which is currently assigned to *4*.
When used, we are prompted for the extension to be monitored but every extension reports "Not Allowed"
Any suggestions? I'm very new to the Mitel so any help at all is appreciated.
Thanks guys
Just a quick question, my end user is trying to initite the ACD Silent Monitor feature which is currently assigned to *4*.
When used, we are prompted for the extension to be monitored but every extension reports "Not Allowed"
Any suggestions? I'm very new to the Mitel so any help at all is appreciated.
Thanks guys