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  1. BlueStuff

    BCM 50 RLS 6.0 Can't call CS1K over SIP

    Check the payload size. (20). It should be in the docs.
  2. BlueStuff

    Extention forward to Landline?

    Example Add a route 301. fill in the external number without the predail digit 9. Create a destination code 301. Select route 301, absorb length All. When 301 is dialed 301 is stripped, and only the external number is send. The numbers you use in the destination codes (301) should be unique...
  3. BlueStuff

    Strange intercom problem on 2 sets

    Its in the network. The sets use direct media path. Are the sets on the same site?
  4. BlueStuff

    Extention forward to Landline?

    Not in that manner. Use system speed dial. Or use the routing options.
  5. BlueStuff

    SSD in a BCM 50 Rls 6

    Hi, I had a similar issue, with Imaging a harddrive. I used sata 3 disks and they dit not work This was the answer I got from a tek-tips member “ucxguy (Programmer) 20 Oct 12 14:01 Hi BlueStuff! Does the bottom LED turn green for about one second, then it changes back to amber (i.e., both...
  6. BlueStuff

    Trouble booting bcm50 from new image disk

    Thx ucxguy, You’re spot on. That exactly what happens. When I use an older 80 GB drive it worked like a dream. The drives I used are not that large, about 160 GB But they were all sata 3. Many thx,
  7. BlueStuff

    Trouble booting bcm50 from new image disk

    Thx for your reply. The system is dos not get there yet. The bcm50 will not respond to a ping, on the console port. putty can’t connect.
  8. BlueStuff

    Trouble booting bcm50 from new image disk

    just image a BCM450 R1 drive. Tested it. The bcm450 R1 powerd up perfectly. Not sure what is going wrong on the bcm50.
  9. BlueStuff

    Trouble booting bcm50 from new image disk

    Hi all, I wanted to image a R5 disk for our stock. I downloaded the files from avaya. Used acronis to create the new drive. No trouble so far. But when i use the new drive in a spare bcm50 R5 It won’t boot. After a brief moment the power and system led turn orange and stay orange. The fan...
  10. BlueStuff

    Help Interface E1 BCM50 - Part Number for use in Brazil

    You have to "cold reset telephony services" There you find the localization settings. All telephony programming will be erased. Administrator – Utilities – Cold reset. In the Telephony resources. Expansion: select DTM-PRI.
  11. BlueStuff

    BCM50 Hard Drive Replacement license.txt

    ore re-image the drive to a R1
  12. BlueStuff

    BCM50 Hard Drive Replacement license.txt

    you cant just swap the drives. its a upgrade R1 --> R3. Inorder for the licences to stick you need the upgrade key.
  13. BlueStuff

    Desktop Assistant Pro Program

    Its on the bcm browse to the ip of your bcm. Ore from rls5 use this https://bcm ip/apps/public/userApps.htm
  14. BlueStuff

    BCM 450 rel 6 restarting....

    Try disconnecting the reporting server and see if that solves the reboot. There could be a mismatch in software versions. Make sure the latest desktop patch is applied. And reinstall the reporting server using the software from the bcm.
  15. BlueStuff

    use GSM mobile to access BCM system and take PSTN trunk..?

    Disa will work. You call the disa number from the mobile. The bcm will answer with the disa tone. Enter a passcode and dail the number you wanted to dail. The outgoing call will be handled like a call from a deskphone. We only use this for long distance calls.
  16. BlueStuff

    Skillset Configuration

    In order to use EWT you need to record multiple greetings. For example 1 saying the waiting time is less than a minute. 2 saying its less than 2 minutes. 3 saying its greater than 2 minutes. The next stap is to create the EWT table using those greetings. In the day routing select the EWT...
  17. BlueStuff

    can't backup my BCM

    I ran into a similar issue. It turned out that the credentials were fine. And the backup ran perfectly. When I saved and closed the schedule. And open it again. It will pass the test button. Greets FvR
  18. BlueStuff

    Does BCM 400 support a SIP Phone Client or IP Phone Loud Ring Device?

    its the Cisco IP ata 186 and 188 AcdioCodes Mp-112 or 114

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