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  1. joanpell

    Temporary Greeting

    How do I activate a pre-recorded temporary greeting (for weather related closing)? Do I have to go in and program a temporary schedule (day/time) If yes, will it automatically apply the temp greeting? If not, how do I apply that greeting? I will need to set this greeting on a morning when it...
  2. joanpell

    changing the time - daylight savings

    My system did not automatically change the time with the daylight savings. Can you please tell me how to manually set the clock on the system 1 hour back?
  3. joanpell

    one extension voice mail not answering

    I feel so silly.... the DND light was on. duh. thanks for all your help.
  4. joanpell

    Voice Mail Always Picks Up

    I have one extension where there is never an opportunity to answer the phone at the desk. It always transfers directly into voice mail. Can we fix this too? Thank you.
  5. joanpell

    one extension voice mail not answering

    Okay, thanks that worked on the voice mail picking up... now I have another extension where the voice mail always picks up, never giving the user an opportunity to answer their own phone. How do I fix this? thank you.
  6. joanpell

    one extension voice mail not answering

    I have one extention where the voice mail msg has been recorded but it will not pick up when the user is already on this extension. all the other extensions are able to do this.

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