Search results for query: *

Never mind. I found the bug. I don't know what I was doing wrong in the last search. Sorry for the trouble.

Our Switch was patched by the Vendor last night. Most problems seemed to have cleared, but we are now getting a broadcast BUG471. BUG471 Prevented indefinite while loop in procedure CHECK_4_JUNC Reason:BRDCAST_YOUNG Call register and BRDCAST_OLDEST Call register are same HEADPTR...

Hi (again) acewarlock, We were working off of 25.40B without problems. This stuff with the 3905 is minor compared to what's happening with our 32 IP phones (absolutely *will* not stay registered). And no one currently has a clue why our Switch keeps spitting out AUD031 messages. Our Vendor and...

Hi MagnaRGP, We did set up a schedule in LD 97 to push the updates out each night. Problem was that many of our phones weren't uploading -- but the old firmware was deleted. Which left us with dead phones. A forced download would fix it, but it's not a good thing to have 9 or 10 phones out each...

Hi acewarlock, We have to upgrade. After the switch INIs, the In Calls key goes dead until key 0 (the other key 0) is pressed. This is universal on all pre-90 firmware release phones. We've also had problems with older releases (pre 8x), randomly going off hook. But there aren't very many of...

I was afraid of that, but thanks for writing. Does anyone know the newest firmware release for 3900 phones? I would like to be sure I've got the newest (90). Thanks.

Is there any way to upgrade Nortel 3900 series phones via software, a PC and some kind of hardware interface? Getting exclusive access to the Switch for the firmware upgrade process is very difficult on our site. I'm guessing the answer is no, but it doesn't hurt to ask.

bztguy (and others), It turns out it was a firmware issue with the phones. I thought that they had pushed firmware updates to several hundred 3905s, but it turns out there was a glitch in the automated firmware updates -- and they started had with the 3904s anyhow -- and only got about a third...

Thanks, janaya and curtismo -- The Vendor is here and, supposedly, will solve these problems with new patches and another INI. We'll know in the morning if it took. Thanks.

Thanks, John. I think you're right. The problem is getting our Vendor to the point that they will call Nortel. Our engineer will be back on Monday. He may have a direct path to Nortel or at least the authority to get our Vendor to do contact them. I had just never seen anything quite like this...

Thanks, pronei and bztguy, but this issue effects all 3905s, despite the firmware release. We have been pushing the new firmware out to the sets. I'm not sure how far along that is -- there's about 1,800 sets, I believe.

Hi phonz1, thanks for responding. Supposedly all the patches have been installed, but it almost seems like they haven't "taken." The reason the Switch was INI'd last night was because a patch to stop AUD031 messages wasn't working. (It still isn't, we're still inundated with AUD031s -- which is...

We have an odd problem. We recently had our Option 81c upgraded from Release 25.40 to Release 5. Now, when the Switch is initialized, none of the InCalls keys will work on our 3905s -- UNTIL -- the upper "green" key (also Key 0) is pushed. After that's done, everything works fine, including the...