Hello all , i have a problem with the call log of my 4621sw's installed in my system .
When i review missed calls and try to call back these numbers the telephone set does not put the Ars access code "0" .
I tried to fix this by changing ENHANCED LOCAL DIALING RULES but on the 46xxsettings.txt ...
Hello all , i have a problem with a call center who is receiving calls from a customer site via ISDN Tie lines .
The call center some times experiences calls that remain on queue without being routed to Agents for several minutes thus worsening the CMS report output .
On my trunks i use...
Hi all , i administered a serial modem on a LX system and set sappp password . When i try to connect via dial-up and terminal opens ,i cannot write on the terminal .
Do i need to use a script ?
Thank you in advance
Hi all , i administered a serial modem on a LX system and set sappp password . When i try to connect via dial-up and terminal opens ,i cannot write the password on the screen .
Is it a script issue ?
Thank you in advance
Hello ,i have a network of two definity switches with a DCS link sharing an AUDIX platform on Switch 1.Since i formatted the Audix and restored subscribers manually (because i had no backup) , the stations of the remote Pbx (Switch 2) do not light the massage waiting indicator when they have a...
Thank you all , but i would like to control the volume of the sidetone , not just switch on or off .
By changing settings the only i succeed was to turn the sidetone on-off ...
Hello all ,
I have installed some 4610 IP Phones and the customer is complaining about the high volume of sidetone on the hand set .
I made some changes of values on the settings.txt but apart from muting the sidetone completely , had not any success . Is there a way to control the level of...
Hello , can anybody specify if there is a way to send block signal on the D channel when there are no Logged in agents for ACD calls ?
I want to inform the other side not to send calls when there are no logged in agents .
Busy ,disconnect or reroute doesn't help .
Thanks in advance
Hello , i installed an 100 Analog Intfc Mod on a 6416D+ .
When the digital station rings and i pick-up the call from the analog station , then the speakerphone of the digital station is activated and both parties are heard over the speakerphone .
This also happens when the digital station is...
I reset to factory defaults an ip406 and now lost completely ping to it . Although it has switched to 192.168.42.1 and i connect directly , i get no answer.
I also use ipoffice manager and don't get any reply .
Help! Thanks in advance
Well i've recorded the message , but it works as folowing :
When i administer an overflow call list , calls ring straight to attendant hunt group - which is in the list-.
If i do not administer any overflow , i get the welcome message , but the call is queued without leaving to an extension ...
Thanks a million for your response , i did all you mentioned but i didn't succeed .
Concerning the greeting message ,should i use the number of the the hunt group for creating a voice mail , or the number - name - of a user ?
Thank you again
Hello , i have a customer who wants a welcome message before routing calls to attendant .He is using VM Lite .
I there any possible procedure to setup a welcome message on his system .
Any help welcome - and needed !
Thank you
Mastromitsos
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